The MISSION Group

Account Manager

• Build strong, trusted relationships with clients and act as a key day-to-day point of contact
• Manage client briefs through to final delivery
• Coordinate internal teams across multiple projects and workstreams
• Manage project timelines, budgets, costs and documentation
• Lead client calls and present work and project updates
• Support the development of creative and strategic work, predominantly across digital platforms, with some exposure to events
• Keep senior stakeholders informed and escalate potential risks when needed
• Ensure appropriate processes, governance and compliance requirements are followed across client work

Business Development Rep

• Research target businesses and build target lists
• Conduct thoughtful, personalised, multi-channel outreach via LinkedIn, email, events and referrals
• Identify genuine opportunities and understand prospects’ operational pain points and buying processes
• Qualify opportunities and focus investment on worthwhile prospects
• Nurture prospects through long sales cycles and move relationships toward commercial conversations
• Own third-party memberships, including industry bodies and associations
• Maximise value from event access, directories and networking opportunities
• Represent SPARK at industry events and build relationships with attendees
• Maintain clean Pipedrive data
• Build and maintain sales dashboards and pipeline health reporting
• Work closely with the CEO and marketing team
• Identify prospects and engage founders, CEOs and senior decision-makers to place SPARK on consideration lists for agency and brand briefs

Business Development Manager

Financial Planning and Analysis

• Work as part of a team of twelve using a bespoke system to record purchase orders, invoices and expenses
• Distribute supplier invoices for authorisation using the bespoke system
• Code and process supplier invoices
• Process staff expense claims
• Support cash management and bank reconciliation
• Ensure internal controls are followed and VAT is correctly accounted for
• Reconcile supplier statements and expense accounts
• Investigate and resolve discrepancies with Client Service teams and suppliers when needed

Finance Assistant – Purchase Ledger

Account Executive

• Own accounts from brief through delivery, ensuring considered thinking, excellent execution and achievement of client and commercial objectives
• Lead and support account management teams across client service, finance, field operations and day-to-day delivery
• Build trusted client relationships and understand client objectives
• Oversee multiple campaigns, activations and events, delivering on time, on budget and to a high standard
• Collaborate with creative, strategy, social and wider integrated teams to develop activation plans
• Contribute ideas and industry insight to pitches, proposals and client projects
• Manage account budgets, tracking, reconciliation and profitability
• Identify opportunities to develop existing client relationships and support new business initiatives
• Support colleague development through direction and constructive feedback
• Contribute ideas to improve agency processes and culture
• Support live event delivery, occasionally outside standard office hours, including evenings and weekends

Account Manager

Business Development Manager

Finance Assistant – Purchase Ledger

Account Director – Experiences