Account Manager

The MISSION Group

. Build strong, trusted relationships with clients and act as a key day-to-day point of contact .

Posted 10/2/2026full-timeNorwich • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, effectively managing timelines, budgets, and documentation while delivering digital marketing campaigns. Builds trusted client relationships and communicates clearly and professionally to lead conversations and presentations.

Highest-signal resume keywords

Project ManagementDigital Marketing CampaignsClient Relationship ManagementBudget ManagementMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDigital MarketingECommerceWebsite ManagementSEOBudget ManagementFinancial Tracking

Soft Skills

Clear CommunicationProactive MindsetSolution-Focused

Tools & Technologies

Microsoft Office

Industry Keywords

Agency ExperienceClient Brief ManagementCreative DevelopmentGovernanceCompliance

About the role

Key responsibilities & impact

Build strong, trusted relationships with clients and act as a key day-to-day point of contact
Manage client briefs through to final delivery
Coordinate internal teams across multiple projects and workstreams
Manage project timelines, budgets, costs and documentation
Lead client calls and present work and project updates
Support the development of creative and strategic work, predominantly across digital platforms, with some exposure to events
Keep senior stakeholders informed and escalate potential risks when needed
Ensure appropriate processes, governance and compliance requirements are followed across client work

Requirements

What you’ll need

Agency-based experience
Experience delivering digital marketing campaigns
Experience working on eCommerce, website and SEO projects preferred
Strong project management skills, with the ability to manage multiple priorities and deadlines
Experience managing budgets, estimates, invoicing or financial tracking
Clear and professional written and verbal communication skills
Confidence leading client conversations, meetings and presentations
Proactive, solution-focused mindset
Confident using Microsoft Office

Benefits

Comp & perks

Flexible working requests considered for all roles, unless operational requirements prevent otherwise
Inclusive, diverse and open workplace culture
Reasonable adjustments provided as required
Disability Confident recruitment process
Opportunity to work with national and global B2B and B2C clients
FTC contract until 24th December 2026