Account Manager

The MISSION Group

. Build strong, trusted relationships with clients and act as a key day-to-day point of contact .

Posted 10/9/2026contractNorwich • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing digital marketing campaigns and eCommerce projects while effectively coordinating internal teams and maintaining client relationships. Proficient in project management, budget oversight, and ensuring compliance with governance requirements.

Highest-signal resume keywords

Digital Marketing Campaign ManagementProject Management SkillsClient Relationship ManagementBudget ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingECommerceSEOProject ManagementBudget ManagementFinancial Tracking

Soft Skills

Clear CommunicationConfidence in PresentationsProactive MindsetSolution-Focused Approach

Industry Keywords

Agency ExperienceClient Brief ManagementGovernance ComplianceStakeholder Communication

About the role

Key responsibilities & impact

Build strong, trusted relationships with clients and act as a key day-to-day point of contact
Manage client briefs through to final delivery
Coordinate internal teams across multiple projects and workstreams
Manage project timelines, budgets, costs and documentation
Lead client calls and present work and project updates
Support the development of creative and strategic work, predominantly across digital platforms, with some exposure to events
Keep senior stakeholders informed and escalate potential risks
Ensure appropriate processes, governance and compliance requirements are followed across client work

Requirements

What you’ll need

Agency-based experience
Experience delivering digital marketing campaigns
Experience working on eCommerce, website and SEO projects preferred
Strong project management skills, with the ability to manage multiple priorities and deadlines
Experience managing budgets, estimates, invoicing or financial tracking
Clear and professional written and verbal communication skills
Confidence leading client conversations, meetings and presentations
Proactive, solution-focused mindset
Confident using Microsoft Office

Benefits

Comp & perks

Hybrid working: 3 days per week in the office
Flexible working requests considered for all roles, unless operational requirements prevent otherwise
Inclusive and diverse workplace culture
Reasonable adjustments available during recruitment and employment
Equal opportunity employer
Disability Confident Committed (Level 1) Employer