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The Mutual Group

Associate Operations Manager

The Mutual Group

. Serve as a key operational partner and designated backup to the Executive Operations Manager .

Posted 10/27/2026full-timeWest Des Moines • Iowa • United StatesSeniorLead💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in executive support and operations, with a strong focus on managing complex schedules, coordinating Board activities, and preparing executive-level materials. Proficient in maintaining confidentiality and exercising sound judgment while supporting senior leadership and governance processes.

Highest-signal resume keywords
Executive Support ExperienceBoard CoordinationProject ManagementMicrosoft Office Suite ProficiencyLegal Documentation Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Calendar ManagementTravel CoordinationExpense ManagementMeeting PreparationGovernance DocumentationProject PlanningAction-Item TrackingDecision TrackingOrganizational SkillsAttention to Detail
Soft Skills
Strong Communication SkillsEmotional IntelligenceJudgmentIndependenceMentoring
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Teams
Industry Keywords
Executive OperationsCorporate GovernanceLegal SupportBoard of DirectorsC-Suite Support

About the role

Key responsibilities & impact
  • Serve as a key operational partner and designated backup to the Executive Operations Manager
  • Provide advanced executive support for 2–3 senior executives, including complex calendar management, travel coordination, meeting preparation, expense management, and executive logistics
  • Coordinate Board of Directors and committee meeting logistics, schedules, materials, communications, and related activities
  • Gather, organize, review, and distribute Board and governance materials with executives, Legal, and other stakeholders
  • Maintain Board calendars, meeting schedules, governance records, resolutions, approvals, and documentation
  • Prepare Board books, presentations, agendas, minutes, briefing materials, talking points, and executive pre-reads
  • Track decisions, commitments, deadlines, action items, approvals, and follow-up activities
  • Handle highly confidential Board, executive, legal, and organizational information
  • Proactively manage executive priorities, resolve scheduling conflicts, protect executive time, and ensure leaders are prepared
  • Serve as backup operational leader for the Executive Support Team and designated Executive Office functions
  • Establish priorities, assign responsibilities, manage workloads, and make operational decisions under delegated authority
  • Serve as a resource and informal mentor to Executive Assistants
  • Lead or coordinate executive and organizational projects from planning through completion
  • Develop project plans, timelines, meeting cadences, action-item trackers, and status updates
  • Coordinate across departments, resolve dependencies, maintain progress against deadlines, and improve executive support processes
  • Support development and documentation of Executive Office procedures, standards, and workflows

Requirements

What you’ll need
  • 7+ years of progressive executive support, executive operations, legal support, governance, or related professional experience
  • Demonstrated experience directly supporting senior executives; prior experience supporting a CEO, President, C-suite executive, or similar senior leader strongly preferred
  • Experience supporting a Board of Directors, Board committees, corporate governance activities, or executive leadership meetings strongly preferred
  • Paralegal experience, legal administrative experience, or familiarity with corporate governance and legal documentation preferred
  • Experience coordinating projects involving multiple stakeholders, deadlines, and deliverables
  • Exceptional organizational skills and attention to detail, with demonstrated ability to manage multiple high-priority responsibilities simultaneously
  • Strong written and verbal communication skills, including the ability to prepare polished executive-level materials
  • Demonstrated ability to work independently, anticipate needs, exercise sound judgment, and make decisions with limited direction
  • High degree of discretion, professionalism, emotional intelligence, and comfort handling highly confidential information
  • Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams
  • Authorization to work in the U.S. as verified through E-Verify
  • Successful completion of a background check

Benefits

Comp & perks
  • Competitive base salary plus incentive plans for eligible team members
  • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
  • Free basic life and AD&D, long-term disability and short-term disability insurance
  • Medical, dental and vision plans to meet your unique healthcare needs
  • Wellness incentives
  • Generous time off program that includes personal, holiday and volunteer paid time off
  • Flexible work schedules and hybrid/remote options for eligible positions
  • Educational assistance