The Mutual Group

Artificial Intelligence

• Lead the enterprise AI Systems Governance Program across The Mutual Group and its member insurance carriers
• Operate AI Systems governance across the full lifecycle, including intake, risk assessment, approval, monitoring, and retirement
• Lead the AIS / Security Governance Team and execute AI governance activities
• Establish and operationalize a shared AI governance model across multiple member insurance carriers
• Partner with member organizations to understand AI use cases, align governance with regulatory and risk requirements, and support adoption of best practices
• Provide executive oversight of AI risk assessments and governance decisions
• Review and approve low-risk AI systems and escalate mid/high-risk systems to the CLO and AIS Committee
• Oversee ongoing monitoring and validation of AI Systems, including model performance, drift, and bias detection
• Oversee cybersecurity controls, IT general controls, risk register, and data privacy safeguards
• Drive readiness for internal audits, regulatory examinations, and external certifications such as SOC 2
• Oversee vendor-wide AI governance, vendor AI detection, and FactSheet review and validation
• Lead AIS Committee engagement and Board-level reporting
• Provide bi-annual updates on AI risk posture and cyber and technology risk posture
• Oversee AI-related incident and anomaly governance, including coordination, escalation, and remediation
• Establish unified governance across cybersecurity, data privacy, and IT general controls
• Coordinate with technology and business teams and the Architecture Review Board
• Build and lead a high-performing governance team, setting priorities and performance expectations
• Employees within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule; initial training may require additional in-office days

Senior Director, AI & Technology Risk Governance

Underwriter

• Manage a book of business for profitability and growth
• Review new and renewal business and assess risk of coverage
• Prepare quotes and respond to coverage questions within assigned authority level
• Build successful relationships with agents to drive increased, positive business flow
• Analyze, select and profitably price business with prescriptive coverage terms and conditions
• Examine inspection reports, locations, risks, financial information and other tools to identify concerns
• Communicate with Risk Control regarding inspections, follow-ups and insured service needs
• Drive corrective action or remediation strategies on renewal accounts
• Escalate accounts requiring additional review or approval by higher-level underwriters
• Release renewals, non-renewals and conditional notices in a timely manner while adhering to service and regulatory expectations
• Develop relationships with distribution partners through portfolio review calls and customer-service standards
• Make limited travel to distribution partner offices
• Coordinate with distribution teams to build pipeline, resolve issues and oversee change management
• Communicate with portfolio team members about agency health and market conditions
• Mentor support staff and assist with training new hires and internal promotions
• Conduct peer audits and approve underwriting decisions for lower authority levels
• Review, mentor and approve referrals for lower-authority associates
• Perform other related work as assigned

Commercial Lines Underwriting Specialist

• Manage a book of business for profitability and growth
• Review new and renewal business and assess coverage risk
• Prepare quotes and respond to coverage questions within assigned authority
• Build relationships with agents to drive positive business flow
• Analyze, select and profitably price business with prescribed coverage terms and conditions
• Examine inspection reports, locations, risks, financial information and other reports to identify concerns
• Communicate with Risk Control regarding inspections, follow-ups and insured service needs
• Drive corrective action or remediation strategies on renewal accounts
• Escalate accounts requiring additional review or approval
• Release renewals, non-renewals and conditional notices in accordance with service expectations and regulations
• Develop relationships with distribution partners through portfolio review calls and customer feedback standards
• Travel on a limited basis to distribution partner offices
• Coordinate with distribution teams to build pipeline, resolve issues and oversee change management
• Communicate with portfolio team members regarding agency health and market conditions
• Mentor support staff and assist with training new hires and internal promotions
• Conduct peer audits and approve underwriting decisions for lower authority levels
• Review, mentor and approve referrals for lower-authority associates
• Perform other related work as assigned

Actuary

• Perform and contribute to quarterly Loss and LAE reserve analyses across assigned Property & Casualty lines of business
• Prepare reserve analyses and indications using established actuarial methods under actuarial supervision
• Develop reserve analyses and documentation in accordance with actuarial standards and company practices
• Maintain reserving models, methodologies, and supporting documentation
• Extract, reconcile, validate, and analyze reserving data
• Enhance reserving controls, governance processes, and documentation standards
• Perform diagnostic testing, trend analysis, and assumption reviews supporting reserve adequacy assessments
• Communicate analytical findings and recommendations through reports, exhibits, and presentations
• Partner with Finance on financial close processes, reserve change analyses, audits, and regulatory reporting
• Support external actuarial reviews, audits, and regulatory examinations
• Develop analyses and insights related to reserve performance, loss trends, and emerging risks
• Analyze development patterns, claim trends, and sources of reserve volatility
• Collaborate with Claims and Underwriting to understand operational and portfolio drivers
• Assist with scenario testing, reserve uncertainty assessments, and forecasting exercises
• Monitor emerging issues and communicate impacts on reserve adequacy and business performance
• Enhance actuarial models, data processes, and analytical tools
• Collaborate with actuarial peers to review and validate work products
• Partner with Finance, Claims, Underwriting, and Analytics stakeholders
• Support process improvement, efficiency, and governance initiatives
• Participate in the actuarial exam and rotation programs

Associate Actuarial Analyst, Reserving

• Support pricing, reserving, and other actuarial functions through data-driven analysis
• Gather, validate, and organize data used in actuarial models and business decision-making
• Develop, maintain, and enhance actuarial reports, tools, and documentation
• Analyze trends, identify key insights, and communicate findings to actuarial team members and business partners
• Collaborate with experienced actuaries on projects influencing business strategy and underwriting performance
• Gain exposure to multiple insurance products and actuarial disciplines
• Assist with special projects and initiatives supporting the actuarial team's growth and innovation
• Apply classroom concepts in a professional environment and contribute to meaningful projects

Senior Director, AI & Technology Risk Governance

Commercial Lines Underwriting Specialist

Commercial Lines Underwriting Specialist

Associate Actuarial Analyst, Reserving

Actuarial Intern