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Senior Director, AI & Technology Risk Governance
The Mutual Group. Lead the enterprise AI Systems Governance Program across The Mutual Group and its member insurance carriers .
Tech Stack
Tools & technologiesCyber SecurityServiceNow
About the role
Key responsibilities & impact- Lead the enterprise AI Systems Governance Program across The Mutual Group and its member insurance carriers
- Operate AI Systems governance across the full lifecycle, including intake, risk assessment, approval, monitoring, and retirement
- Lead the AIS / Security Governance Team and execute AI governance activities
- Establish and operationalize a shared AI governance model across multiple member insurance carriers
- Partner with member organizations to understand AI use cases, align governance with regulatory and risk requirements, and support adoption of best practices
- Provide executive oversight of AI risk assessments and governance decisions
- Review and approve low-risk AI systems and escalate mid/high-risk systems to the CLO and AIS Committee
- Oversee ongoing monitoring and validation of AI Systems, including model performance, drift, and bias detection
- Oversee cybersecurity controls, IT general controls, risk register, and data privacy safeguards
- Drive readiness for internal audits, regulatory examinations, and external certifications such as SOC 2
- Oversee vendor-wide AI governance, vendor AI detection, and FactSheet review and validation
- Lead AIS Committee engagement and Board-level reporting
- Provide bi-annual updates on AI risk posture and cyber and technology risk posture
- Oversee AI-related incident and anomaly governance, including coordination, escalation, and remediation
- Establish unified governance across cybersecurity, data privacy, and IT general controls
- Coordinate with technology and business teams and the Architecture Review Board
- Build and lead a high-performing governance team, setting priorities and performance expectations
- Employees within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule; initial training may require additional in-office days
Requirements
What you’ll need- 12+ years in technology risk, AI governance, cyber risk, or enterprise risk
- Experience operating in regulated environments; insurance or financial services preferred
- Experience working in multi-entity, shared services, or multi-carrier environments
- Deep understanding of AI Systems governance and model risk
- Familiarity with NAIC AI Model Bulletin
- Familiarity with NYDFS Cybersecurity Regulation
- Familiarity with CCPA
- Familiarity with NIST CSF and NIST AI RMF
- Familiarity with SOC 2
- Experience with vendor risk management
- Experience with GRC platforms such as Archer, ServiceNow, or OneTrust
- Strong executive communication, influencing, and leadership skills
- Authorization to work in the U.S.
- Successful completion of a background check
Benefits
Comp & perks- Competitive base salary plus incentive plans for eligible team members
- 401(K) retirement plan with a company match of up to 6% of eligible salary
- Free basic life and AD&D insurance
- Long-term disability and short-term disability insurance
- Medical, dental and vision plans
- Wellness incentives
- Personal, holiday and volunteer paid time off
- Flexible work schedules and hybrid/remote options for eligible positions
- Educational assistance