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Operations Engagement Manager
The Nature Conservancy. Lead a portfolio of organizational effectiveness, employee experience, and internal communications through organization-wide coordination .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading organizational effectiveness initiatives, managing employee experience programs, and coordinating internal communications. Proficient in budget management, project coordination, and leveraging workplace technologies to enhance organizational processes.
Highest-signal resume keywords
Organizational Effectiveness LeadershipEmployee Experience ManagementInternal Communications StrategyBudget ManagementProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Organizational Process ImprovementProgram CoordinationMeeting FacilitationReport DevelopmentConfidential Information Handling
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationProblem SolvingSound JudgmentAbility to Navigate Ambiguity
Tools & Technologies
Workplace Collaboration TechnologiesGenerative AIVirtual Communication Tools
Industry Keywords
Employee EngagementOrganizational CultureInternal CommunicationsOperational ServicesGeographically Dispersed Organization
About the role
Key responsibilities & impact- Lead a portfolio of organizational effectiveness, employee experience, and internal communications through organization-wide coordination
- Lead the integrated organizational calendar and planning rhythm
- Connect annual and quarterly reviews, objective setting, workforce and financial planning, governance activities, and recurring organizational forums
- Lead employee experience initiatives including engagement, onboarding, recognition, learning, retreats, staff events, and connection
- Coordinate cross-organizational initiatives and planning processes
- Lead internal communications about organizational priorities, decisions, changes, and engagement opportunities
- Design and coordinate all-staff meetings, surveys, organizational conversations, and staff connection forums
- Manage the Operations team budget and coordinate workplace operations, facilities, sustainability, safety, administrative support, and related needs
- Liaise with Human Resources, Finance, Information Technology, Legal, Risk Management, Culture & Engagement, and other enterprise partners
- Support adoption of workplace practices and technologies, including generative AI, through learning, engagement, guidance, change adoption, and continuous improvement
- Manage multiple projects, budgets, contracts, and recurring activities
- Exercise independent judgment, maintain confidentiality, and make operational decisions within delegated authority
- Act on behalf of the Deputy Director within established parameters
- Travel up to 20% and work flexible hours to support organizational priorities, meetings, retreats, and events
Requirements
What you’ll need- Bachelor’s degree and 5 years of related experience, or an equivalent combination of education and experience
- At least 2 years leading or coordinating organization-wide programs, processes, or initiatives
- Experience working in a virtual, geographically dispersed organization and coordinating work across teams or locations
- Experience improving organizational processes, practices, or ways of working
- Experience translating organizational priorities and decisions into practical plans and coordinated action
- Experience working with senior leaders, managers, and functional partners
- Ability to manage multiple priorities, navigate ambiguity, solve problems, and exercise sound judgment
- Experience handling confidential or sensitive information with discretion
- Strong written and verbal communication skills
- Experience developing organizational communications, guidance, reports, presentations, or similar materials
- Experience designing and facilitating meetings, workshops, or collaborative processes
- Proficiency with workplace and collaboration technologies and ability to learn and apply new tools
- Experience with employee engagement, employee experience, organizational culture, or internal communications
- Experience coordinating organization-wide planning and review cycles
- Experience planning or supporting organization-wide meetings, retreats, staff forums, or employee events
- Experience managing budgets, vendors, contracts, or operational services
- Familiarity with generative AI and emerging workplace technologies, including practical uses, risks, and governance considerations
- Successful candidate must undergo a background check
Benefits
Comp & perks- Health care benefits
- Parental leave
- Accrued paid time off
- Life insurance
- Disability coverage
- Employee assistance program
- Other life and work well-being benefits
- Flexible schedules
- Supportive work environment focused on health, well-being, and flexibility