Associate Manager, Teen Reading Ambassadors – Temporary

. Manage approximately 30–40 part-time Teen Reading Ambassadors across 15–20 NYPL branch locations .

Posted 9/25/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $70,000 - $76,000 per yearWebsite

Key responsibilities & impact

Manage approximately 30–40 part-time Teen Reading Ambassadors across 15–20 NYPL branch locations
Oversee onboarding, timekeeping, coaching, performance management, communication, and ongoing support
Lead day-to-day implementation of the Teen Reading Ambassador program within an assigned portfolio
Exercise independent judgment to address routine program, teen, and branch needs and escalate complex concerns
Design and facilitate developmentally appropriate trainings focused on working with children ages 6–12, homework help, literacy skill-building, enrichment activities, and workplace readiness
Build and maintain relationships with branch staff and the After School Program team
Conduct branch visits and troubleshoot program challenges
Coordinate onboarding, trainings, materials, special events, professional development opportunities, and other Ambassador experiences
Support TRA projects and initiatives, including the Teen Reading Ambassador literary magazine
Maintain and analyze attendance and participation data to identify trends and improve systems and processes
Collaborate with the Teen Ambassador Programs Manager, fellow Associate Managers, Children’s Programs & Services, Communications, Human Resources, and other departments
Directly supervise approximately 30–40 part-time Teen Reading Ambassadors
Report to the Manager of Teen Ambassador Programs

What you’ll need

Master’s Degree in Library Sciences, Education or related field required
3+ years of experience working with youth from diverse backgrounds, preferably high school students, in a library, school, nonprofit, or community-based setting
At least one year of supervisory or people-management experience, including coaching, providing feedback, and addressing performance concerns
Experience designing and facilitating programs, curricula, or interactive trainings for high school students
Strong people-management and coaching skills
Strong interpersonal, written, verbal, and group facilitation skills
Strong organizational and project-management skills
Ability to manage multiple priorities, deadlines, and detailed administrative processes
Ability to exercise independent judgment, solve problems, and recognize when an issue requires escalation
Proficiency with spreadsheets and shared digital tools used to track schedules, attendance, program data, and project information
Ability to work collaboratively with teens, branch staff, colleagues, and partners from a range of backgrounds
Ability to travel regularly to NYPL branches, typically on weekday afternoons, including locations in the Bronx, Manhattan, and Staten Island

Comp & perks