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HR Operations Specialist, US/EU Experience
The Outsourcing Partners. Act as the first point of contact for HR questions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive HR operations experience within a multinational company, with a strong focus on employee lifecycle management, compliance, and data accuracy. Proficient in managing onboarding processes, maintaining personnel records, and supporting HR communications in a fast-paced environment.
Highest-signal resume keywords
HR Operations ExperienceEmployee Lifecycle ManagementProficient With ExcelMicrosoft/SharePoint EnvironmentFluent In English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Data ManagementOnboarding ProcessesCompliance TrackingReport GenerationPersonnel Record Maintenance
Soft Skills
Strong Organizational SkillsDetail-OrientedExcellent Communication SkillsEmpathyStrong Listening Skills
Tools & Technologies
PurelyHRExcelMicrosoft SharePoint
Industry Keywords
Multinational CompanyEmployee RelationsPayroll ProcessingTime Off ManagementHR Communications
About the role
Key responsibilities & impact- Act as the first point of contact for HR questions
- Support the HR Manager with employee-related data and processes across the employee lifecycle
- Handle offer generation, onboarding, annual review preparation, and offboarding
- Liaise with payroll providers in four countries, insurance providers, and benefit providers
- Track and ensure compliance for time off and absence management using PurelyHR
- Organize and maintain personnel records
- Support performance reviews and additional functional and cross-functional projects
- Maintain the organization chart
- Manage the HR inbox and HR Operations questions
- Review data and run reports related to HR and Recruiting KPIs
- Draft onboarding plans and organize onboarding materials
- Ensure documentation is available for payroll processing in Switzerland, the UK, the USA, and Germany
- Coordinate new joiners’ first day, including IT onboarding
- Ensure relevant onboarding check-ins take place
- Support HR communications, including new joiner announcements, promotions, and employee anniversaries
- Maintain people-related data in the events calendar
- Update and develop the HR SharePoint site and maintain accurate contact lists
Requirements
What you’ll need- Authorization to work in the Philippines
- Previous experience supporting employees in the US, UK and/or Europe
- Desire to work part-time hours
- At least 5 years of HR operations experience within a multinational company (ideally)
- Motivated to learn and grow while implementing new procedures and processes
- Detail-oriented with a proven ability to deliver high-quality and accurate outputs
- Strong organizational skills
- Comfortable working in a fast-paced, changing environment
- Proficient with Excel
- Experience working in a Microsoft/SharePoint environment
- Comfortable with new technologies
- Strong listening and documentation skills
- Empathy when considering employees' questions and requests
- University degree or equivalent (ideally)
- Excellent communication skills
- Fluent in English
- German desirable
Benefits
Comp & perks- Remote position
- Employee onboarding and HR support across multiple jurisdictions
- Opportunity to work on HR projects and process enhancements
- Employee benefits coordination through external providers