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Learning & Development Manager
The Partnership for Supply Chain Management. Lead the execution, tracking, reporting, and continuous improvement of PFSCM’s training programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing training programs, managing learning management systems (LMS), and applying adult learning principles to enhance employee development. Proven ability to collaborate with stakeholders and deliver effective training solutions tailored to diverse audiences.
Highest-signal resume keywords
Training Program ManagementLearning Management System (LMS) AdministrationAdult Learning Best PracticesContent Development for TrainingExperience with Sana AI
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training Program DesignMicro-Learning DevelopmentTechnical Training DeliveryE-Learning DevelopmentOnboarding Program ImplementationTraining Evaluation and ImprovementContent Design and DevelopmentData Analysis for Training MetricsVirtual Training FacilitationCompliance Training Development
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsTeam CollaborationSolution-Oriented MindsetAbility to Manage Multiple Tasks
Tools & Technologies
Learning Management System (LMS)Sana AIE-Learning PlatformsVirtual Training ToolsContent Development Software
Certifications & Qualifications
Bachelor’s Degree in Human Resources ManagementEducational Sciences Certificate
Industry Keywords
Human ResourcesLearning and DevelopmentTalent ManagementProcurement TrainingSupply Chain Operations
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead the execution, tracking, reporting, and continuous improvement of PFSCM’s training programs
- Coordinate the content, design, and implementation of full-cycle organizational onboarding and unit-specific training with organizational unit leads
- Ensure staff access required training, complete mandatory sessions, and have progress routinely shared with supervisors and unit managers
- Collaborate with functional business unit leads to ensure learning materials are relevant, timely, and applicable
- Enhance learning systems and technology to support enterprise learning
- Measure, evaluate, and improve programs and course materials to address talent gaps
- Design, develop, implement, and monitor the virtual onboarding program with P&C for all new hires
- Partner with unit managers to map, build, and co-deliver hands-on technical training for procurement, logistics, and supply chain operations
- Support content development and provide guidance on user-friendly, relevant content
- Design, develop, and implement business-facing training and management development content
- Translate business and systems processes/procedures into training and compliance content tailored to staff and learner needs
- Manage and audit training records, attendance, completion rates, and certifications in the LMS
- Deliver actionable training reports to supervisors, unit managers, and senior leadership
- Oversee scheduling, technology logistics, and material delivery for self-directed, virtual, and other learning initiatives
- Support operational assessments to identify skill gaps and deliver targeted refreshers or technical workshops
- Administer PFSCM’s LMS and manage external vendors or content libraries
- Collaborate with IT to integrate the LMS into PFSCM’s IT ecosystem and meet cybersecurity and data confidentiality requirements
- Promote PFSCM’s learning tools and courses, including Sana AI, through internal communications
- Maintain professional relationships with key stakeholders to support knowledge transfer and skills scaling
- Perform other relevant job duties as required
Requirements
What you’ll need- Bachelor’s/HBO degree is required, preferably in Human Resources Management with a specialization in Learning & Development, and/or an Educational Sciences certificate
- 5-7 years relevant experience in human resources, training, learning and development, talent management, or a related role
- Experience managing and supporting enterprise training initiatives and programs, including experiential and technical training for varying audiences and learning styles across e-learning, virtual and in-person training modalities
- Experience working with Sana AI or other learning platforms would be a benefit
- Experience with micro-learning development, including videos, clips, gifs, and other collateral
- Understanding and experience applying adult learning best practices in classroom, modern classroom, online, and e-learning environments
- Passion for developing people and interest in innovating learning solutions to drive employee and business results
- Willingness to perform other duties as needed
- Must be eligible to work in the Netherlands
- Previous client relations or customer service experience required
- Fluency in English is required
- Excellent written/verbal communication and interpersonal skills
- Ability to manage multiple tasks within tight deadlines and prioritize effectively while delivering high-quality work
- Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds
- Solution-oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines
- Team player able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards
Benefits
Comp & perks- Equal employment opportunities
- Workplace free from discrimination
- Reasonable accommodation for individuals with a disability or disabled veterans