Assistant Dispatcher

The Parts Authority

. Use the dispatch program to track orders from other stores and set up/distribute runs to drivers .

Posted 10/26/2026full-timeGaithersburg • Maryland • United StatesJunior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while effectively coordinating deliveries and assisting drivers. Possesses extensive knowledge of area roads and experience in dispatch operations to ensure timely and accurate order fulfillment.

Highest-signal resume keywords

Dispatch Program ProficiencyRoute VerificationCustomer CommunicationCash HandlingAuto Parts Store Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dispatch ProgramRoute PlanningOrder TrackingDelivery CoordinationCash Handling

Soft Skills

Customer ServiceTeam CollaborationProblem SolvingCommunicationWorkplace Safety Promotion

Industry Keywords

DispatcherAssistant DispatcherAuto PartsDelivery ManagementRoad Knowledge

About the role

Key responsibilities & impact

Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
Support the lead Dispatcher in ensuring drivers count money collected and put delivery times on bills
Work with Parts Pullers to help deliveries go out correctly
Work with drivers and verify they know the correct route
Work with customers over the phone to update them on the status of their orders
Properly assist drivers who have difficulty with routes or any other aspect of the job
Work well with customers
Perform other duties as assigned
Maintain and promote workplace safety
Secure and transfer cash or other assets

Requirements

What you’ll need

Must have 1-2 years experience working as an assistant dispatcher or dispatcher
Extensive knowledge of area roads
Experience in working with multiple drivers
Prior experience working in an auto parts store is preferred

Benefits

Comp & perks

Medical Coverage
Pharmacy Coverage
Dental Coverage
Vision Coverage
Basic Life and AD&D
Short Term Disability Coverage
Voluntary Short Term Disability Coverage
Voluntary Long Term Disability Coverage
Flexible Spending Account
Commuter Expense Reimbursement Account
Health Savings Account
Health Reimbursement Account
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
ID Theft Insurance
Legal Plan Insurance
Pet Insurance
Employee Assistance Program (EAP)
Paid Holidays, Sick and Vacation
Profit Sharing/401 (k) Plan
Employee Discounts on Merchandise
Opportunity for advancement