The Parts Authority

General

• Report directly to the Store Manager
• Perform inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Learn customers' needs and provide appropriate support
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Auto Parts Counter Professional

Supply Chain

• Manage all warehouse operations for the assigned location
• Develop strategic departmental initiatives and meaningful operating metrics
• Manage warehousing, logistics, and inventory management activities
• Maintain productivity, efficiency, and customer service goals
• Review daily status reports across distribution center functional areas
• Oversee delivery routing to customers and stores
• Plan hub warehouse-to-store shuttle routes
• Analyze delivery and transportation data and implement improvements
• Ensure dock-to-stock for most lines within 72 hours
• Audit and adjust processes and monitor employee productivity metrics
• Formulate and enforce warehouse picking goals
• Develop vendor order unloading and stocking procedures with purchasing
• Ensure trucks and trailers are accurately loaded and unloaded
• Coordinate with dispatchers and outbound production to enhance delivery service
• Lead and supervise warehouse managers
• Plan staffing and workflow according to timelines and market changes
• Conduct time studies and improve job staffing
• Mentor, train, and develop team members
• Provide feedback and coach for improvement
• Maintain the warehouse budget and control operating expenses
• Project capital expenditures as necessary
• Administer and maintain 5S warehouse principles
• Maintain warehouse cleanliness, organization, and safety
• Ensure DOT and OSHA compliance practices
• Communicate with executive-level management
• Manage FedEx, UPS, USPS, and local delivery relationships
• Perform additional assigned duties
• Promote workplace safety
• Secure and transfer cash or other assets

Warehouse Manager

Associate

• Stock items on the shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and put them in the proper location on the shelves
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside/outside the warehouse
• Work with stock manager to address problems with orders
• Resolve problems with how the warehouse is stocked
• Perform miscellaneous projects
• Perform other related duties as assigned

Stock Associate

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and place it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with warehouse stocking
• Perform miscellaneous projects and other related duties as assigned

Manager

• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals
• Work with customers in a professional, courteous manner
• Become familiar with customers and their needs
• Locate difficult-to-find parts and negotiate with vendors to ensure the best deal
• Accurately quote parts to customers
• Follow up with customers who have not ordered recently and ensure customers have purchased quoted parts
• Track lost sales
• Promote company specials
• Assist another counterman when necessary
• Foster and qualify new sales opportunities with new and existing customers
• Fulfill customer orders from installers, fleets, municipalities, and car dealerships for auto parts, tools, shop equipment, and programs
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Auto Parts Counter Manager

• Report directly to the Store Manager
• Conduct inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Interact with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

• Report directly to the Store Manager
• Perform inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform other duties as assigned

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and place it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on inventory count sheets
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with warehouse stocking
• Perform miscellaneous projects and other related duties as assigned

Dispatcher

• Schedule drivers’ routes and ensure on-time, accurate deliveries
• Work with customers
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Ensure drivers count collected money and put delivery times on bills
• Work with Parts Pullers to ensure deliveries go out correctly
• Work with drivers to ensure they know the correct route
• Update customers by phone on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned

• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Get to know customers and understand their needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Report directly to the Store Manager
• Manage inside sales activity within the store

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and place it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with warehouse stocking
• Perform miscellaneous projects
• Perform other related duties as assigned

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and put it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with how the warehouse is stocked
• Complete miscellaneous projects
• Perform other related duties as assigned

• Report directly to the Store Manager
• Conduct inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

• Schedule drivers’ routes and ensure on-time, accurate deliveries
• Work with customers
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Ensure drivers count money collected and put delivery times on bills
• Work with Parts Pullers to ensure deliveries go out correctly
• Work with drivers to ensure they know the correct route
• Update customers by phone on order status
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned