Auto Parts Counter Manager

The Parts Authority

. Build and maintain productive, long-lasting relationships with existing customers .

Posted 10/2/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $20 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in counter sales with a focus on building and maintaining customer relationships, achieving sales goals, and providing exceptional customer service. Proficient in negotiation and communication, with a strong understanding of the automotive aftermarket industry.

Highest-signal resume keywords

Counter Sales ExperienceWholesale Auto Parts KnowledgeExceptional Phone SkillsNegotiation SkillsProficient in MS Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Counter SalesNegotiationCustomer ServiceSales QuotingPOS System ExperienceAutomotive KnowledgeTime ManagementOrganizational Skills

Soft Skills

Interpersonal SkillsCommunication SkillsOutgoing PersonalityProactivityTenacity

Tools & Technologies

MS WordMS Excel

Industry Keywords

Aftermarket IndustryCustomer Relationship ManagementSales GoalsWorkplace SafetyCash Handling

About the role

Key responsibilities & impact

Build and maintain productive, long-lasting relationships with existing customers
Close sales to achieve goals
Work with customers in a professional, courteous manner
Become familiar with customers and their needs
Locate difficult-to-find parts and negotiate with vendors to ensure the best deal
Accurately quote parts to customers
Follow up with customers who have not ordered recently and ensure customers have purchased quoted parts
Track lost sales
Promote company specials
Assist another counterman when necessary
Foster and qualify new sales opportunities with new and existing customers
Fulfill customer orders from installers, fleets, municipalities, and car dealerships for auto parts, tools, shop equipment, and programs
Perform other duties as assigned
Maintain and promote workplace safety
Secure and transfer cash or other assets

Requirements

What you’ll need

Minimum 3 years’ experience in counter sales in a highly competitive market
Prior success selling wholesale auto parts, particularly in the aftermarket industry, preferred
Exceptional phone skills, including positive, enthusiastic and attentive tone, clear enunciation, and exceptional listening skills
Existing customer base a plus
Excellent negotiation, interpersonal and communication skills (both written and verbal)
Knowledgeable and passionate about exceptional customer service and exceeding sales goals
Ability to build and maintain lasting business relationships
General automotive knowledge preferred
Results focused, producer, closer, committed to growth
Experience with POS system a plus
Proficient in MS Office applications, specifically MS Word and Excel preferred
Time management and organizational skills
Spanish and/or Chinese (Mandarin or Cantonese) a plus
Ability to act and operate independently to accomplish objectives
Outgoing and assertive personality; initiative, proactivity, positivity, tenacity, and a “can-do / seize-the-day” attitude
Must maintain and promote workplace safety
Must secure and transfer cash or other assets

Benefits

Comp & perks

Medical Coverage
Pharmacy Coverage
Dental Coverage
Vision Coverage
Basic Life and AD&D
Short Term Disability Coverage
Voluntary Short Term Disability Coverage
Voluntary Long Term Disability Coverage
Flexible Spending Account
Commuter Expense Reimbursement Account
Health Savings Account
Health Reimbursement Account
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
ID Theft Insurance
Legal Plan Insurance
Pet Insurance
Employee Assistance Program (EAP)
Paid Holidays, Sick and Vacation
Profit Sharing/401 (k) Plan
Employee Discounts on Merchandise
Full-time employment with the opportunity for advancement