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The Parts Authority

Dispatcher

The Parts Authority

. Help schedule drivers' routes and ensure on-time, accurate deliveries .

Posted 10/14/2026full-timeCleveland • Ohio • United StatesJunior💰 $17 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong route scheduling and dispatching capabilities, with a focus on customer communication and workplace safety. Proficient in managing multiple drivers and ensuring accurate deliveries while handling cash and assets securely.

Highest-signal resume keywords
Route SchedulingDispatch Program ProficiencyCustomer CommunicationWorkplace Safety PromotionCash Handling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
DispatchingRoute KnowledgeOrder TrackingDelivery CoordinationCash Transfer
Soft Skills
Customer ServiceProblem SolvingTeam Collaboration
Tools & Technologies
Dispatch Program
Industry Keywords
Auto Parts Store ExperienceDriver CoordinationDelivery Management

About the role

Key responsibilities & impact
  • Help schedule drivers' routes and ensure on-time, accurate deliveries
  • Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
  • Support the lead Dispatcher in ensuring drivers count collected money and record delivery times on bills
  • Work with Parts Pullers to help deliveries go out correctly
  • Work with drivers and verify they know the correct route
  • Update customers by phone on the status of their orders
  • Assist drivers who have difficulty with routes or other aspects of the job
  • Work well with customers
  • Maintain and promote workplace safety
  • Secure and transfer cash or other assets
  • Perform other duties as assigned

Requirements

What you’ll need
  • Must have 1-2 years experience working as an assistant dispatcher or dispatcher
  • Extensive knowledge of area roads
  • Experience in working with multiple drivers
  • Prior experience working in an auto parts store is preferred
  • Ability to use the dispatch program
  • Ability to work with customers over the phone
  • Ability to maintain and promote workplace safety
  • Ability to secure and transfer cash or other assets

Benefits

Comp & perks
  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise
  • Opportunity for advancement
  • Full-time employment