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Shipping Team Lead
The Parts Authority. Assist the department supervisor with daily planning and guide direct staff members to complete internet shipping mandates efficiently and on time.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and organizational capabilities in managing e-commerce shipping operations, ensuring productivity, quality, and safety standards are met. Proficient in training team members and maintaining effective communication across departments to enhance customer satisfaction.
Highest-signal resume keywords
Supervisory ExperienceE-Commerce ShippingCustomer Service SkillsOrganizational SkillsWorkplace Safety
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Commerce ShippingTeam LeadershipOrder ProcessingMaterials Handling Equipment OperationAttention to Detail
Soft Skills
Communication SkillsProblem SolvingFlexibilityAbility to Work Under Pressure
Tools & Technologies
Fork TrucksPallet Jacks
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
Internet ShippingProductivity GoalsSafety PracticesCustomer Satisfaction
About the role
Key responsibilities & impact- Assist the department supervisor with daily planning and guide direct staff members to complete internet shipping mandates efficiently and on time.
- Handle department demands, expectations, deadlines, administrative duties, troubleshooting, and problem solving.
- Ensure team members follow proper procedures and enforce good safety practices.
- Achieve department productivity and quality goals.
- Assist with training and follow-up of new team members.
- Maintain excellent cross-functional and interdepartmental communication.
- Direct and oversee Internet picking, sorting, packing, and processing to meet customer deadlines.
- Assist picking supervisors in navigating and prioritizing orders.
- Monitor systems and emails frequently to ensure customer satisfaction.
- Keep work areas clean and clear of safety hazards.
Requirements
What you’ll need- Able good flexibility for work hours availability and can work weekends.
- 2-3 year's supervisory or team lead experience with direct reports.
- E-commerce shipping or receiving experience.
- High School Diploma/GED
- Read, write, and understand the English language (Spanish is a plus+)
- Ability to work under pressure and meet deadlines.
- Attention to detail with strong organizational skills.
- Excellent customer service skills and good communication skills.
- Ability to lift 50-pounds and operate various materials handling equipment including fork trucks and pallet jacks.
- Maintain and promote workplace safety
- Securing and transferring cash or other assets.
Benefits
Comp & perks- Medical Coverage
- Pharmacy Coverage
- Dental Coverage
- Vision Coverage
- Basic Life and AD&D
- Short Term Disability Coverage
- Voluntary Short Term Disability Coverage
- Voluntary Long Term Disability Coverage
- Flexible Spending Account
- Commuter Expense Reimbursement Account
- Health Savings Account
- Health Reimbursement Account
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- ID Theft Insurance
- Legal Plan Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Paid Holidays, Sick and Vacation
- Profit Sharing/401 (k) Plan
- Employee Discounts on Merchandise