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Warehouse Shipping Supervisor
The Parts Authority. Plan, guide, and direct staff efficiently and timely to meet customer demands, deadlines, and administrative requirements .
About the role
Key responsibilities & impact- Plan, guide, and direct staff efficiently and timely to meet customer demands, deadlines, and administrative requirements
- Maintain high shipping productivity and efficiency
- Direct and oversee Internet shipping processes including picking, sorting, packing, and processing
- Maintain staffing levels for effective and efficient receiving operations
- Plan and coordinate work; train, motivate, monitor, and evaluate receiving associates
- Ensure shipping associates safely operate material handling equipment
- Develop crew leaders to oversee daily routines
- Maintain equipment structure and levels for safe and effective shipping operations
- Monitor merchandise loading, staging, and shipping reports
- Ensure shipments are complete and in acceptable condition
- Resolve discrepancies with accounting regarding invoices, packing slips, and shipping reports
- Monitor paperwork flow from inventory control to shipping for timely data entry
- Measure shipping performance and reporting accuracy
- Monitor X-carrier, DST, and emails to ensure customer satisfaction
- Lead and supervise shipping agents
- Counsel, document, and discipline shipping associates as necessary
- Maintain cleanliness, organization, safety, DOT/OSHA compliance, and 5S warehouse principles
- Direct shipment movement between shipping/receiving platforms and work areas
- Perform additional duties as assigned
Requirements
What you’ll need- Must be able to work Weekends!
- 2-3 years hands on supervisory experience required
- 1 year shipping/receiving experience
- Supervisory experience, team building
- Experience with WMS/inventory management system and RF technology
- Ability to multi-task and adjust to dynamic order flow fluctuations
- Self-starter with ability to identify production delays and proactively act
- Experience tracking metrics, including key performance indicators such as team member productivity
- Knowledge of automotive parts preferred
- Excellent skills in Microsoft Office applications
- Outstanding customer relations skills
- Strong team/personnel management skills
- Excellent communication skills
- Demonstrated drive to achieve results
- Ability to lift, push and pull up to 50 pounds; stand/walk for up to 10 hours; squat, bend and reach; climb and descend stairs safely
- Ability to work powered equipment such as forklift and cherry picker
- Ability to maintain and promote workplace safety
- Ability to secure and transfer cash or other assets
Benefits
Comp & perks- Medical Coverage
- Pharmacy Coverage
- Dental Coverage
- Vision Coverage
- Basic Life and AD&D
- Short Term Disability Coverage
- Voluntary Short Term Disability Coverage
- Voluntary Long Term Disability Coverage
- Flexible Spending Account
- Commuter Expense Reimbursement Account
- Health Savings Account
- Health Reimbursement Account
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- ID Theft Insurance
- Legal Plan Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Paid Holidays, Sick and Vacation
- Profit Sharing/401 (k) Plan
- Employee Discounts on Merchandise