NOC Engineer

The ProActive Technology Group

. Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities.

Posted 10/31/2026part-timeRemote • United StatesMid-LevelSenior💰 $30,000 - $35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client fleets with a focus on backup health, vulnerability remediation, and alert management. Proficient in using Veeam B&R, NinjaOne, and various storage solutions while ensuring compliance with CMMC standards.

Highest-signal resume keywords

Veeam Backup & ReplicationNinjaOne RMMWindows Patch TroubleshootingVulnerability RemediationCMMC Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backup ManagementAlert RemediationWindows Server AdministrationHyper-V/VMware ManagementObject Storage ManagementPatch Compliance ReportingAudit ReportingCredential HandlingDISM/SFC RepairThird-Party Patching

Soft Skills

Clear WritingAttention to DetailProblem-Solving

Tools & Technologies

Veeam B&RNinjaOneScreenConnectHuntressHaloHuduAzure BlobBackblazeVMwareHyper-V

Certifications & Qualifications

VMCECMMC Certification

Industry Keywords

Managed Service ProviderIT OperationsBackup Audit3-2-1 Backup StandardVulnerability ScannerAccess ControlsRetention PoliciesEncryption StandardsStorage ControlsNetwork Licensing

Tech Stack

Tools & technologies

AzureCloudVMware

About the role

Key responsibilities & impact

Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities.
Triage failed, missed, and warning backup jobs across Veeam servers, agents, and cloud copies.
Remotely resolve storage, repository, network, licensing, and upgrade issues using NinjaOne/ScreenConnect.
Run restore tests and produce audit-ready evidence.
Enforce the 3-2-1 backup standard, including cloud copies, retention, encryption, and storage controls.
Conduct the half-yearly backup audit and present findings.
Maintain VSPC onboarding, offboarding, report recipients, and managed-list accuracy.
Reduce the NinjaOne condition-alert queue to zero by resolving root causes.
Remediate antivirus/EDR, disk-space, server, virtualization, device-offline, and critical-service alerts.
Tune alert conditions and thresholds to reduce noise.
Remediate failed Windows and third-party patches, including stuck runs and pending reboots.
Install out-of-band updates when required.
Remediate vulnerability-scanner findings and verify resolution.
Report patch compliance and vulnerability backlog weekly.
Own Halo tickets from alert to closure with clear notes.
Produce daily, weekly, and monthly reports.
Work with CMMC client systems under access controls.
Keep credentials and runbooks current in Hudu.
Work business hours ET, perform an early-morning overnight-jobs check, and participate in an after-hours escalation rotation.

Requirements

What you’ll need

3+ years in an MSP or IT ops role.
Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching.
Vulnerability remediation from scanner findings, with a record of verifying the fix.
Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas.
Clear writing for both tickets and client reports.
Disciplined credential handling.
Must be able to pass a background check for CMMC access.
Nice to have: VMCE; VSPC; Huntress or another EDR/ITDR platform; Veeam for M365 and Azure backup; CMMC / NIST 800-171; PowerShell for remediation scripts.
Tools: Veeam B&R and agents, VSPC, NinjaOne, ScreenConnect, Huntress, Hyper-V/VMware, object storage targets, Halo, Hudu.