NOC Engineer

The ProActive Technology Group

. Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities .

Posted 10/7/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $35,000 - $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client backup systems, including Veeam B&R and NinjaOne for alert remediation, while ensuring compliance with CMMC standards. Proficient in vulnerability remediation, Windows patch troubleshooting, and producing detailed client reports.

Highest-signal resume keywords

Veeam Backup & ReplicationNinjaOne RMMWindows Patch TroubleshootingVulnerability RemediationCMMC Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backup ManagementRMM Alert RemediationWindows Server AdministrationHyper-V/VMware ManagementObject Storage ManagementPowerShell ScriptingDISM/SFC RepairNetwork TroubleshootingAudit ReportingCredential Handling

Soft Skills

Clear WritingAttention to Detail

Tools & Technologies

VeeamNinjaOneHuduBackblazeAzure BlobCloud ConnectEDR Platforms

Certifications & Qualifications

VMCEVSPC

Industry Keywords

CMMCNIST 800-171IT OperationsManaged Service Provider

Tech Stack

Tools & technologies

AzureCloudVMware

About the role

Key responsibilities & impact

Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities
Triage failed, missed, and warning backup jobs across Veeam servers, agents, and cloud copies
Remotely resolve storage, repository, network, licensing, and upgrade issues through NinjaOne/ScreenConnect
Run restore tests and produce audit-ready evidence
Enforce the PTG 3-2-1 backup standard, retention, encryption, and storage controls
Conduct the half-yearly backup audit and present findings
Maintain VSPC onboarding, offboarding, report recipients, and managed-list accuracy
Remediate NinjaOne condition alerts, including AV/EDR, disk space, server, virtualization, service, and device-offline alerts
Tune alert conditions and thresholds
Remediate failed Windows and third-party patches, pending reboots, and out-of-band updates
Remediate vulnerability-scanner findings and verify fixes
Report patch compliance and open vulnerability backlog weekly
Own Halo tickets from alert to closure with clear notes
Produce daily, weekly, and monthly reports
Work on CMMC client systems under access controls
Keep credentials and runbooks current in Hudu

Requirements

What you’ll need

3+ years in an MSP or IT ops role
Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup
Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices
Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching
Vulnerability remediation from scanner findings, with a record of verifying the fix
Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking
Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas
Clear writing for both tickets and client reports
Disciplined credential handling
Must be able to pass a background check for CMMC access
VMCE; VSPC, Huntress or another EDR/ITDR platform, Veeam for M365 and Azure backup, CMMC / NIST 800-171, and PowerShell for remediation scripts are nice to have

Benefits

Comp & perks

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance