Business Development Representative

The RealReal

. Act as first point of contact for prospective clients interested in consigning at The RealReal .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and lead qualification skills while effectively utilizing communication tools to nurture client relationships in the luxury fashion marketplace. Exhibits exceptional attention to detail and organizational abilities to tailor outreach and follow-up strategies.

Highest-signal resume keywords

Lead Qualification ExperienceCustomer Service SkillsExcellent Verbal CommunicationG-Suite ProficiencySalesForce Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention to DetailOrganizational SkillsProblem-Solving SkillsSelf-MotivationAdaptability

Tools & Technologies

G-SuiteEmailSalesForceCRM

Industry Keywords

Luxury Fashion MarketplaceConsignment Process

About the role

Key responsibilities & impact

Act as first point of contact for prospective clients interested in consigning at The RealReal
Qualify marketing-generated leads through daily outreach while fielding inbound inquiries
Pass qualified leads to the appropriate sales channel to close into new consignment business
Nurture leads through ongoing follow-up via phone, text, and email
Utilize internal tools and resources to educate leads on the consignment process, accepted brands, pricing expectations, and next steps

Requirements

What you’ll need

High degree of professionalism and excellent phone demeanor
Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences
Strong customer service, problem-solving, and analytical skills
Excellent verbal and written communication skills
Comfortability using software such as G-Suite, Email, SalesForce, CRM
Self-motivation and drive to excel in fast-paced environment
A solutions-focused mentality with a growth mindset
Adaptability and openness to change
Ability to commit to full-time hours (40 hours per week)
Must be able to work one weekend day; shifts offered are Tuesday-Saturday or Sunday-Thursday
Familiarity with the luxury fashion marketplace
Lead qualification experience

Benefits

Comp & perks

Hourly base pay + uncapped commission
$800/month commission (at target)
Monthly sales competitions (i.e. cash | prizes | site credit)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)