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Business Development Representative
The RealReal. Act as first point of contact for prospective clients interested in consigning at The RealReal .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and lead qualification skills while effectively communicating with prospective clients in the luxury fashion marketplace. Utilizes organizational abilities and attention to detail to nurture leads and facilitate the consignment process.
Highest-signal resume keywords
Lead Qualification ExperienceCustomer Service SkillsVerbal And Written Communication SkillsAttention To DetailFamiliarity With Luxury Fashion Marketplace
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-Solving SkillsAnalytical SkillsSelf-MotivationAdaptabilityProfessionalism
Tools & Technologies
G-SuiteSalesForceCRMEmail
Industry Keywords
Consignment ProcessLuxury Fashion MarketplaceMarketing-Generated Leads
About the role
Key responsibilities & impact- Act as first point of contact for prospective clients interested in consigning at The RealReal
- Qualify marketing-generated leads through daily outreach while fielding inbound inquiries
- Pass qualified leads to the appropriate sales channel to close new consignment business
- Nurture leads through ongoing follow-up via phone, text, and email
- Use internal tools and resources to educate leads on the consignment process, accepted brands, pricing expectations, and next steps
Requirements
What you’ll need- High degree of professionalism and excellent phone demeanor
- Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences
- Strong customer service, problem-solving, and analytical skills
- Excellent verbal and written communication skills
- Comfortability using software such as G-Suite, Email, SalesForce, CRM
- Self-motivation and drive to excel in fast-paced environment
- A solutions-focused mentality with a growth mindset
- Adaptability and openness to change
- Ability to commit to full-time hours (40 hours per week)
- Must be able to work one weekend day; shifts offered are Tuesday-Saturday or Sunday-Thursday
- Familiarity with the luxury fashion marketplace
- Lead qualification experience
Benefits
Comp & perks- Uncapped commission
- $800/month commission at target
- Monthly sales competitions with cash, prizes, and site credit
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days
- PTO starts accruing on first day of work
- Bonus program and incentive pay may be available depending on role