Inventory Operations Shopkeeper, Stock Associate

The RealReal

. Utilize inventory management systems to scan, process and research merchandise shipments .

Posted 10/7/2026full-timeBoston • Massachusetts • United StatesJuniorMid-Level💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in inventory management, customer service, and retail operations, with a strong focus on maintaining quality standards and effective communication. Proficient in utilizing technology and tools to enhance store functions and customer interactions.

Highest-signal resume keywords

Inventory ManagementCustomer ServiceGoogle Suite ProficiencyLoss Prevention ImplementationRetail Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory Movement ManagementOrder Preparation and ShippingMarkdowns and TransfersCycle CountsPOS Transactions

Soft Skills

Excellent CommunicationTime ManagementCustomer Interaction HandlingTeam Assistance and TeachingAbility to Prioritize Tasks

Tools & Technologies

POS SystemsGoogle SuiteSalesforceMac Applications

Industry Keywords

RetailCustomer ServiceFast-Paced EnvironmentQuality StandardsProduct Presentation

About the role

Key responsibilities & impact

Utilize inventory management systems to scan, process and research merchandise shipments
Prepare and ship customers' orders according to quality, packing and shipping standards
Implement loss prevention policies and procedures
Manage inventory movement including markdowns, transfers, consolidations, receiving and POS transactions
Support product placement and outfitting aligned with trends and brand messaging
Use POS, Mac and Google Suite applications
Manage product presentation, restocking, destocking and relocating items
Maintain clean and organized selling floors and stockrooms
Provide excellent customer service to internal and external customers
Teach and assist team members with daily store functions
Participate in cycle and inventory counts
Perform other store functions as needed or directed

Requirements

What you’ll need

1+ year of experience working in retail or customer service
Past success working in a fast-paced environment with the ability to prioritize multiple tasks
Able to handle customer interactions and potential issues/concerns courteously and professionally
Flexible schedule including weekends and holidays, early morning, or late-night shifts
Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs
Excellent communication and time management skills
Able to use all store equipment and technology as required
Proficiency with Google Suite and Salesforce preferred

Benefits

Comp & perks

$500/month bonus (at target) for full-time positions
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental, Vision & Commuter Benefits (applicable locations)
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
$250/month bonus (at target) for part-time positions
9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Incentive pay and benefits may be available depending on role