Resales Specialist, Client Advisor

The RealReal

. Proactively engage with clients on the sales floor to exceed daily and monthly sales targets through suggestive selling .

Posted 10/1/2026full-timeBoston • Massachusetts • United StatesJunior💰 $21 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in exceeding sales targets through proactive client engagement and suggestive selling, while effectively managing a personal book of business. Proficient in utilizing Salesforce and internal technology tools to enhance client interactions and streamline sales processes.

Highest-signal resume keywords

Salesforce ProficiencyLuxury Retail ExperienceMetrics-Based Sales PerformanceClient EngagementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Performance AnalysisSuggestive SellingClient OutreachMerchandise ReplenishmentVisual Presentation Standards

Soft Skills

Positive DemeanorSelf-MotivationAttention to DetailReceptiveness to FeedbackProfessional Integrity

Tools & Technologies

SalesforceGoogle SuiteMac iOS

Industry Keywords

Luxury BrandsCircular-Economy Business ModelRetail Sales EnvironmentKPI ManagementClient Journey Navigation

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

Proactively engage with clients on the sales floor to exceed daily and monthly sales targets through suggestive selling
Manage and grow a personal book of business through daily outreach to existing clients
Monitor and analyze individual sales performance and adjust strategy to meet business needs and KPIs
Navigate multiple complex customer journeys from entry to checkout
Educate clients on the environmental impact of purchases and The RealReal's circular-economy business model
Provide styling advice using knowledge of luxury brands and trends
Maintain merchandise replenishment and visual presentation standards
Execute opening and closing procedures
Use Salesforce and internal technology tools to track client preferences and streamline sales
Serve as a primary revenue driver and brand ambassador for The RealReal's retail boutique

Requirements

What you’ll need

1+ year of experience working in a metrics-based retail sales environment
Proven track record of meeting and exceeding individual sales goals and KPIs
Comfortable with ambiguity, rapid change, and the fast-paced nature of a growing business
Positive, professional demeanor with the ability to represent a luxury brand with integrity
Self-motivation and the drive to seek out sales opportunities through daily proactive outreach
Exceptional attention to detail and organizational skills to manage a high volume of client interactions
Proficiency (or the ability to quickly become proficient) in Salesforce, Google Suite, and Mac iOS
Flexibility to work evenings, weekends, and holidays as needed
Receptiveness to feedback and commitment to continuous professional growth
Luxury retail experience preferred
Full-time positions require ability to commit to 40 hours per week
Part-time positions require ability to commit to 25 hours per week including evenings, weekends, and holidays as needed

Benefits

Comp & perks

Uncapped bonus: $1000/month bonus at target for full-time positions
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental, Vision & Commuter Benefits (applicable locations)
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) for full-time positions
Uncapped bonus: $250/month bonus at target for part-time positions
9 Paid Company Holidays for part-time positions
9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) for part-time positions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions