Director of Information Technology

The Redesign Group

. Own the internal technology estate end to end and lead the team that runs it .

Posted 9/24/2026full-timeRemote • United StatesLead💰 $160,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading internal IT functions, managing technology strategy, and driving AI adoption within organizations. Proficient in budget management, vendor negotiations, and ensuring compliance with regulatory standards.

Highest-signal resume keywords

Internal IT LeadershipMicrosoft 365 ManagementAI Adoption and GovernanceSecurity FluencyVendor Negotiation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Information Technology ManagementEndpoint ManagementSaaS AdministrationAudit ComplianceChange ManagementBudget OwnershipOperational MetricsService ManagementNetwork ArchitectureVulnerability Management

Soft Skills

Communication SkillsTeam LeadershipStrategic ThinkingProblem SolvingStakeholder Engagement

Tools & Technologies

Microsoft 365Entra IDIntuneTeamsSharePointExchangeCloud HostingBackup and RecoveryAI ToolsService Catalog

Certifications & Qualifications

ITILMicrosoft CertificationCISSPCISMPMP

Industry Keywords

SOC 2ISO AuditManaged Service ProviderRemote AccessService Levels

Tech Stack

Tools & technologies

CloudITSMPMP

About the role

Key responsibilities & impact

Own the internal technology estate end to end and lead the team that runs it
Report directly to the Chief Information Officer
Set internal technology strategy and build and develop the execution team
Build and run a multi-year internal technology roadmap with governance, standards, and architecture review
Tie technology investments to business outcomes and define success measures
Design the internal IT function, build headcount business cases, hire, and develop the team
Define internal versus partner/MSP delivery and hold partners to service levels
Own the internal IT budget, forecast, software licenses, SaaS rationalization, renewals, negotiations, and contract terms
Establish and mature IT service management across intake, incident, problem, request, and change
Build the service catalog, service levels, ownership, on-call, and escalation models
Publish operational metrics and reduce employee friction
Own onboarding and offboarding technology experiences with HR
Own enterprise identity, including Microsoft 365, Entra ID, SSO, conditional access, and access reviews
Own endpoint management, configuration baselines, patching, and device lifecycle
Manage Teams, SharePoint, and Exchange governance
Own internal network architecture, remote access, and secure connectivity
Manage internal cloud and hosting, backup, recovery, and business continuity
Own internal AI use-case development, rollout, training, and adoption measurement
Partner with the AI practice so internal use informs client-facing delivery
Build AI unit-cost models, forecast consumption, negotiate commitments and reserved capacity, and measure productivity gains
Partner with security leadership and own the IT execution portion of the security program
Support SOC 2 and ISO audit readiness, evidence collection, and control operation
Own vulnerability management and remediation
Define and enforce device posture and access requirements

Requirements

What you’ll need

10+ years of information technology experience, including years leading teams or owning a technology function
Proven experience building and scaling internal IT in a distributed or remote-first company through a period of fast growth
Experience presenting technology strategy, investment recommendations, risks, and operating metrics to executive leadership
Deep hands-on experience with Microsoft 365 and Entra ID, endpoint management (Intune or equivalent), and SaaS administration at scale
Demonstrated ownership of internal AI adoption and governance, including policy, data handling, and change management
Strong security fluency and ability to partner credibly with a CISO and translate risk into business terms for executive stakeholders
Experience operating in a solutions provider, MSP, or consulting environment strongly preferred
Experience supporting audit, SOC 2, or other regulated compliance requirements
Vendor, MSP, and contract negotiation experience with budget ownership
Ability to communicate technical trade-offs clearly to technical and executive audiences, in writing and in person
Relevant certifications such as ITIL, Microsoft, CISSP/CISM, PMP, or equivalent are valued but not required
Eligible to work in the United States, as employment eligibility is confirmed through E-Verify

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k) retirement plan with company match (annual dollar cap applied)
Flexible time off plan
15 paid holidays
Sick leave (amount varies by state requirements and is at least the minimum required by any state)
Short-term and long-term disability
Life insurance
Paid parental leave
Discretionary incentive compensation and/or bonus opportunities based on individual and company performance
Reasonable accommodations throughout the hiring process