The Redesign Group

Solutions Engineer

• Lead, coach, and develop a team of approximately five Solution Engineers supporting the Specialty Sales Practice
• Partner with the sales team to scope, design, and present multi-discipline datacenter solutions spanning data protection, storage, compute, and networking
• Provide hands-on technical expertise across storage platforms, compute and virtualization, and core networking
• Serve as a technical escalation point for complex, multi-product specialty opportunities
• Ensure accurate technical scoping and a smooth handoff from pre-sales to delivery and professional services teams
• Build and maintain reference architectures, demo environments, and enablement content across specialty product lines
• Recruit, hire, and manage the performance and development of Solution Engineers within the practice
• Track and report on team pipeline support metrics, win rates, and technical win/loss themes
• Stay current on the evolving specialty product portfolio and competitive landscape
• Collaborate cross-functionally with the VCF Practice and other technical teams on multi-practice opportunities
• Report to the Director of Solution Engineering

Solution Engineering Manager – Specialty Sales

Product Specialist

• Own and grow a portfolio of customers within the Southwest region
• Drive net-new business and account expansion
• Serve as Redesign’s regional Palo Alto Networks product specialist
• Identify and lead opportunities across network, cloud, endpoint, operations, AI, identity, IoT/OT, threat intelligence, and incident response security solutions
• Build executive-level relationships with customers and key partner stakeholders
• Understand customer business priorities, security requirements, and technical environments
• Position appropriate Palo Alto Networks and Redesign solutions
• Partner with engineering, services, sales, and partner teams to develop proposals and advance opportunities
• Work with Palo Alto Networks account teams and channel resources to build pipeline and coordinate account strategies
• Manage opportunities from discovery through close and post-sale transition
• Participate in customer events, partner engagements, and marketing initiatives
• Maintain accurate pipeline, forecasting, account planning, and opportunity activity in Salesforce
• Operate autonomously in a remote, field-based environment while collaborating across internal teams

Regional Territory Manager – Product Specialist

Director

• Own the internal technology estate end to end and lead the team that runs it
• Report directly to the Chief Information Officer
• Set internal technology strategy and build and develop the execution team
• Build and run a multi-year internal technology roadmap with governance, standards, and architecture review
• Tie technology investments to business outcomes and define success measures
• Design the internal IT function, build headcount business cases, hire, and develop the team
• Define internal versus partner/MSP delivery and hold partners to service levels
• Own the internal IT budget, forecast, software licenses, SaaS rationalization, renewals, negotiations, and contract terms
• Establish and mature IT service management across intake, incident, problem, request, and change
• Build the service catalog, service levels, ownership, on-call, and escalation models
• Publish operational metrics and reduce employee friction
• Own onboarding and offboarding technology experiences with HR
• Own enterprise identity, including Microsoft 365, Entra ID, SSO, conditional access, and access reviews
• Own endpoint management, configuration baselines, patching, and device lifecycle
• Manage Teams, SharePoint, and Exchange governance
• Own internal network architecture, remote access, and secure connectivity
• Manage internal cloud and hosting, backup, recovery, and business continuity
• Own internal AI use-case development, rollout, training, and adoption measurement
• Partner with the AI practice so internal use informs client-facing delivery
• Build AI unit-cost models, forecast consumption, negotiate commitments and reserved capacity, and measure productivity gains
• Partner with security leadership and own the IT execution portion of the security program
• Support SOC 2 and ISO audit readiness, evidence collection, and control operation
• Own vulnerability management and remediation
• Define and enforce device posture and access requirements

Solution Engineering Manager – Specialty Sales

Regional Territory Manager – Product Specialist

Director of Information Technology