Manager – Seaware System, Accounting

The Ritz-Carlton Yacht Collection

. Lead administration, configuration, and maintenance of the Seaware reservation system for sales, operations, and accounting needs .

Posted 9/29/2026full-timeRemote • Florida • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the Seaware reservation system, ensuring data integrity, and implementing accounting controls within the cruise line industry. Proven ability to lead cross-functional teams, deliver solutions, and drive continuous improvement initiatives.

Highest-signal resume keywords

Seaware Reservation System ManagementAccounting Controls and ReconciliationCross-Functional Project ManagementFinancial Data AnalysisEnterprise Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business IntegrationData MappingSystem EnhancementsProcess ImprovementRevenue Recognition Methodology

Soft Skills

MentoringTroubleshootingCollaborationCommunication

Tools & Technologies

SAPMicrosoft DynamicsNavisionAmadeusSalesforce

Industry Keywords

Luxury Cruise IndustryFinancial Accounting SystemAudit PreparationContinuous ImprovementStandard Operating Procedures

About the role

Key responsibilities & impact

Lead administration, configuration, and maintenance of the Seaware reservation system for sales, operations, and accounting needs
Oversee system enhancements, integrations, and upgrades with IT, Finance, and Operational teams
Monitor system performance and data integrity and prevent errors or downtime
Ensure accurate mapping of reservation data to the financial accounting system
Manage payments, refunds, chargebacks, and adjustments within Seaware
Oversee accounting controls and reconciliation between Seaware and financial systems
Partner with Finance, Revenue Management, Sales, and IT to define requirements and deliver solutions
Provide subject matter expertise for financial features, system upgrades, and process improvements
Serve as primary contact for finance-related Seaware issues, troubleshooting, and escalations
Develop dashboards and reports tracking outstanding balances
Analyze reservation and financial data trends and anomalies and recommend corrective action or process changes
Prepare audit documents and respond to internal and external auditor inquiries
Manage and mentor Seaware analysts and support specialists
Establish best practices, standard operating procedures, and training programs
Champion continuous improvement to improve efficiency, data accuracy, and user experience

Requirements

What you’ll need

Bachelor’s degree in business administration, Information Technology, or related field
Minimum of 10 years’ experience in a similar Business Integration Role, preferably in the Luxury Cruise Industry
Proven experience delivering and implementing the Seaware reservation system for well-established cruise lines
Proven experience in accounting and revenue recognition methodology in the cruise line industry
Deep knowledge of enterprise systems such as SAP, Microsoft Dynamics, Navision, Amadeus, Salesforce, and Seaware
Deep knowledge of cruise line processes in a startup context to build and adapt the mentioned systems
Proven track record of managing complex, cross-functional projects or programs from conception to delivery

Benefits

Comp & perks

Employee Promise emphasizing trust, honesty, respect, integrity, and commitment
Culture where all are valued
Quality of life enhancement
Individual aspirations fulfillment
Equal opportunity, inclusive employment