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General Manager
The Rose Hotel. Provide direct management and support to achieve success at Hyatt Place Milwaukee/Downtown .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hotel management, including revenue management, staff development, and compliance with brand and local standards. Proven ability to manage budgets, enhance service quality, and foster community relationships.
Highest-signal resume keywords
General Manager ExperienceRevenue ManagementStaff DevelopmentHotel Budget ManagementExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hotel ManagementRevenue ManagementBudget ManagementPayroll ManagementFinancial Statement ReviewService Quality MonitoringStaff RecruitmentCompliance ManagementSafety and Security DutiesOffice Equipment Operation
Soft Skills
Customer Service SkillsOrganizational SkillsEnthusiastic AttitudeFlexibility
Certifications & Qualifications
Bachelor's Degree in Hospitality ManagementCertification for the Role
Industry Keywords
Franchise StandardsBrand StandardsLocal RegulationsCommunity RelationshipsOn-Call Support
About the role
Key responsibilities & impact- Provide direct management and support to achieve success at Hyatt Place Milwaukee/Downtown
- Manage service, revenue, and profitability
- Ensure property operations comply with company policies, operating procedures, franchise standards, brand standards, and local regulations
- Recruit, train, develop, coach, and discipline staff while documenting HR activities
- Handle payroll and staffing for direct reports
- Monitor service quality, inspect rooms, and address guest feedback
- Oversee revenue management, pricing, and collaboration with Sales for group bookings
- Manage hotel budgets, financial statements, and execute the annual hotel plan
- Supervise capital expenditures, including bidding and expense approvals
- Review invoices and ensure accurate coding and financial integrity
- Foster community relationships and represent the hotel at local events
- Perform safety and security duties, including reporting suspicious activities and handling lost and found items
- Provide 24/7 on-call support
Requirements
What you’ll need- 3-5 years of General Manager experience preferred, or equivalent hotel management experience
- A bachelor's degree in hospitality management or business, or related experience
- Previous hotel brand experience and management skills are strongly preferred
- Excellent communication, organizational, and customer service skills
- Enthusiastic, can-do attitude
- Flexibility to work nights, weekends, and holidays
- Ability to provide 24/7 on-call support
- Ability to operate office equipment
- Ability to lift up to 50 lbs
- Ability to stand and walk for most of the workday, with some bending, twisting, and climbing required
- Must maintain professional appearance and ensure certification for the role
Benefits
Comp & perks- Competitive compensation package
- Competitive Time Off Policy
- Full benefits package, including 401K with matching and paid time off
- Growth company focused on expansion through strategic acquisition and development
- Hotel discounts at locations worldwide