Christmas Kettle Coordinator

The Salvation Army in Canada

. Oversee Christmas Kettle locations in Thunder Bay, including shopping malls, grocery stores, and retail outlets .

Posted 9/29/2026part-timeThunder Bay • CanadaJunior💰 CA$18 - CA$26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and leadership capabilities in overseeing Christmas Kettle Campaign operations, including volunteer management, donation security, and effective communication with stakeholders. Proficient in Microsoft Word and Excel, with a focus on customer service and problem-solving skills.

Highest-signal resume keywords

Volunteer ManagementDonation SecurityMicrosoft WordMicrosoft ExcelCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Money HandlingOffice AdministrationGeneral Office EquipmentAbility to Lift 9 to 12 KgsBackground Check Compliance

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsAnalytical SkillsConflict Resolution Skills

Certifications & Qualifications

Valid Ontario Class G Driver's License

Industry Keywords

Christmas Kettle CampaignThe Salvation ArmyVolunteer RecruitmentOH&S ComplianceFast-Paced Office Setting

About the role

Key responsibilities & impact

Oversee Christmas Kettle locations in Thunder Bay, including shopping malls, grocery stores, and retail outlets
Organize, direct, supervise, support, and assign Christmas Kettle Campaign volunteers
Ensure adequate staffing before and during each shift
Attend Salvation Army and Christmas Kettle Campaign training/orientation
Deliver kettles to locations before volunteer arrival and ensure donations are delivered to a secure location after shifts
Communicate daily issues and supply deficiencies to the supervisor
Orient and remind volunteers about proper kettle handling and duties
Visit locations during shift changes and intermittently
Respond to potential donors’ questions about Salvation Army ministries and programs
Promote, coordinate, and oversee Christmas Kettle Campaign staff and volunteer activities
Schedule staff and volunteers, participate in volunteer recruitment, and respond to emergency absences
Coordinate daily delivery and pickup of kettles, ensuring donation security
Maintain positive working relationships with kettle sites
Host at a kettle as required to ensure coverage for breaks
Ensure kettle locations have adequate literature and supplies
Organize post-campaign retrieval of equipment and supplies
Collect donations and petty cash and keep donations secure
Report directly to the Community Engagement Manager

Requirements

What you’ll need

Some high school coursework; completion of high school is an asset
Minimum of one year of related experience or working in customer service
Money handling experience is an asset
Experience in office administration
Experience with general office equipment
Strong skills and experience using Microsoft Word and Excel
Valid Ontario Class “G” Driver’s License
Current copy of driver’s abstract satisfactory to The Salvation Army
Ability to lift/move 9 to 12 kgs (20–25 lbs.)
Ability and willingness to undergo applicable screening and background checks successfully, including The Salvation Army Abuse Registry and an original Background Check screening
Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
Excellent interpersonal, communication, listening, problem-solving, analytical, customer service, and conflict-resolution skills
Ability to multitask, work in a fast-paced office setting, maintain confidentiality, and comply with OH&S requirements

Benefits

Comp & perks

Reasonable accommodation upon request
½ hour unpaid meal break