Community and Family Services Worker

The Salvation Army in Canada

. Conduct initial intake assessments to determine clients’ immediate needs and required supports .

Posted 10/9/2026full-timeStratford • CanadaJuniorMid-Level💰 CA$20 - CA$25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting client assessments, organizing community programs, and maintaining compliance with health and safety regulations. Proficient in volunteer management, community networking, and maintaining confidential records while supporting The Salvation Army's mission.

Highest-signal resume keywords

Client Intake AssessmentVolunteer ManagementCommunity NetworkingSafe Food Handlers CertificationMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AssessmentFood Bank OperationsRecord KeepingProgram CoordinationFood Safety Compliance

Soft Skills

CommunicationInterpersonal SkillsCompassionTeamworkAdaptability

Tools & Technologies

Link2FeedMicrosoft Office Suite

Certifications & Qualifications

Safe Food Handlers CertificationNon-Violent Crisis Intervention Certificate

Industry Keywords

Social ServicesCommunity ResourcesOH&S Act ComplianceThe Salvation ArmyMulti-Barriered Persons

About the role

Key responsibilities & impact

Conduct initial intake assessments to determine clients’ immediate needs and required supports
Provide emergency assistance including food, clothing, and household needs according to policy
Organize, plan, and deliver seasonal and special programs such as Christmas Hamper, Christmas Kettles, Food Drive, and Backpack programs
Ensure ministry objectives are accomplished and a spiritual focus is applied to programs in coordination with the CFS Manager
Oversee food bank activities, maintain cleanliness and stock levels, sort and process donated goods, and process clients
Network with The Salvation Army, government, and community social service providers to coordinate resources
Support, assist, supervise, train, and schedule volunteers; demonstrate work methods
Assist with volunteer development strategies and recommendations
Organize regular volunteer meetings in consultation with the supervisor
Handle monetary donations securely and maintain gift card and voucher documentation
Maintain written records, activity logs, reports, and statistical information
Review program assistance guidelines with the supervisor
Maintain confidential client records in Link2Feed and The Salvation Army’s computer system
Receive financial and food donations in compliance with Salvation Army policy
Maintain food bank appearance, condition, cleanliness, safety, and food safety
Work in compliance with the OH&S Act and Regulations and The Salvation Army’s health and safety policies
Perform other related duties as required

Requirements

What you’ll need

Completion of a formal post-secondary program of two academic years in Social Services or a related field of study
Ability and/or willingness to provide or obtain a Safe Food Handlers Certification
Non-Violent Crisis Intervention Certificate preferred
Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons with mental health issues
Knowledge of community-based resources and experience networking with government and social service agencies
Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, and a current satisfactory driver’s abstract required
Alternative combinations of education and experience may be considered
Ability to undergo applicable screening and background checks successfully, including The Salvation Army Abuse Registry and an original Background check search
Good computer skills and experience using Microsoft Office Suite
Ability to lift/move up to 50lbs. without assistance, reach, bend, twist, stoop, stand or sit for long periods, and unpack delivery vehicles
Ability to travel frequently up to 20% to various locations throughout Perth County
Ability to maintain confidentiality, integrity, professional ethics, organization, prioritization, communication, interpersonal skills, adaptability, diplomacy, tact, judgment, patience, compassion, and teamwork
Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada

Benefits

Comp & perks

Reasonable accommodation upon request
Regular full-time position, 37.5 hours per week
Program vehicle available when appropriate for required travel