Kettle Coordinator

The Salvation Army in Canada

. Ensure the smooth day-to-day operation of the Christmas Kettle Campaign .

Posted 10/6/2026full-timePort Alberni • CanadaJunior💰 CA$18 - CA$22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while effectively managing volunteer coordination and donation processes. Capable of ensuring compliance with health and safety regulations and maintaining accurate records.

Highest-signal resume keywords

Volunteer CoordinationCustomer Service ExperienceMoney Handling ExperienceValid Driver's LicenceCriminal Record Check

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Kettle Campaign ManagementDonation TrackingKettle CountingTip Tap TroubleshootingRecord Keeping

Soft Skills

Excellent Communication SkillsInterpersonal SkillsTeam PlayerFlexibilityAbility to Work Under Pressure

Tools & Technologies

SalesforceOnline Kettle System

Certifications & Qualifications

Satisfactory Driver's AbstractCriminal Record Check

Industry Keywords

OH&S Act ComplianceHealth and Safety PoliciesSalvation Army Mission

About the role

Key responsibilities & impact

Ensure the smooth day-to-day operation of the Christmas Kettle Campaign
Maximize volunteers and donations and ensure competent, compliant kettle coverage
Attend campaign and Salesforce training and review the Kettle Playbook
Coordinate kettle deliveries before volunteer arrival
Ensure donations are delivered to a secure location after shifts
Coordinate daily kettle counting volunteers and record revenues in the online kettle system
Troubleshoot Tip Tap issues
Communicate daily issues and supply deficiencies to Administration
Orient, remind, supervise, support, and assign kettle volunteers
Participate in recruiting new volunteers
Visit locations during shift changes and intermittently
Submit accurate, timely bi-weekly timesheets and mileage reports
Respond to potential donors’ questions about Salvation Army ministries and programs
Coordinate and attend special event kettle locations
Retrieve, pack, and store campaign equipment after the campaign
Package and ship returned Tip Taps
Follow up with kettle location contacts and prepare thank-you letters
Prepare an overall campaign report for the Officer
Represent The Salvation Army positively and professionally
Perform other job-related duties as assigned

Requirements

What you’ll need

Some high school coursework; completion of high school is an asset
Valid driver’s licence and a reliable vehicle required
Satisfactory Driver’s Abstract required
Satisfactory Criminal Record Check required
Minimum of one year of related experience or customer service experience
Money handling experience is an asset
Willingness to understand and support The Salvation Army’s mission and purpose
Work in compliance with OH&S Act and Regulations and The Salvation Army’s health and safety policies and procedures
Excellent communication and interpersonal skills
Enthusiastic team player
Ability to lift 9 to 12 kgs (20–25 lbs)
Strong customer service skills
Flexibility and ability to work under pressure with changing priorities
Ability to maintain strict confidentiality
Ability and willingness to successfully undergo applicable screening and background checks
Most duties performed outside regular office hours

Benefits

Comp & perks

Reasonable accommodation upon request
Training and orientation on The Salvation Army’s Christmas Kettle Campaign and Salesforce