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Kettle Coordinator
The Salvation Army in Canada. Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication abilities while supporting the mission of The Salvation Army. Capable of supervising volunteers, managing donations, and ensuring compliance with health and safety regulations.
Highest-signal resume keywords
Customer Service ExperienceVolunteer SupervisionEffective CommunicationMoney Handling ExperienceCompliance With OH&S Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Donation SecurityTimesheet SubmissionBackground Check ScreeningKettle HandlingVolunteer Recruitment
Soft Skills
Interpersonal SkillsFlexibilityAbility To Work Under PressureConfidentiality Maintenance
Tools & Technologies
Reliable VehicleDriver's License
Industry Keywords
The Salvation ArmyChristmas Kettle CampaignHealth And Safety PoliciesOH&S Act
About the role
Key responsibilities & impact- Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign
- Support delivery of Kettles to zone locations before volunteer arrival
- Ensure Kettle donations are delivered to a secure location after shifts
- Communicate daily issues and supply deficiencies to the City/Assistant Coordinator
- Orient and remind volunteers about proper Kettle handling and duties
- Supervise, support, and assign Kettle Volunteers throughout the Campaign
- Participate in recruiting new volunteers
- Visit locations during shift changes and intermittently
- Communicate daily with the ATL partner for effective transition
- Submit timesheets and mileage reports accurately and weekly
- Remain at the Kettle for the full shift until relieved, ensuring donation security
- Respond to potential donor questions about Salvation Army ministries and programs
- Perform other work-related duties as assigned
Requirements
What you’ll need- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada
- Compliance with OH&S Act and Regulations and The Salvation Army’s health and safety policies and procedures
- Ability and willingness to successfully undergo applicable screening and background checks and provide an original Background Check screening copy
- Some high school coursework; completion of high school is an asset
- One year of related experience or customer service experience
- Valid driver’s license and reliable vehicle required
- Excellent communication and interpersonal skills
- Ability to lift 9 to 12 kgs (20–25 lbs)
- Strong customer service skills
- Flexibility and ability to work under pressure with daily timelines and changing priorities
- Ability to maintain strict confidentiality
- Money handling experience and related experience are assets
Benefits
Comp & perks- Reasonable accommodation upon request