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Toy Shop Worker
The Salvation Army in Canada. Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication abilities while supporting the mission of The Salvation Army. Capable of supervising volunteers, managing donations securely, and adhering to health and safety regulations.
Highest-signal resume keywords
Customer Service SkillsVolunteer SupervisionEffective CommunicationCompliance with OH&S ActValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Donation CollectionTimesheet ManagementPetty Cash HandlingKettle HandlingVolunteer Recruitment
Soft Skills
Interpersonal SkillsFlexibilityProblem-SolvingConfidentialityAbility to Work Under Pressure
Industry Keywords
The Salvation ArmyChristmas Kettle CampaignHealth and Safety PoliciesCustomer ServiceVolunteer Management
About the role
Key responsibilities & impact- Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign
- Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset
- Ensure all Kettle donations are delivered to a secure location at shift completion
- Communicate daily issues and supply deficiencies to City/Assistant Coordinator
- Orient and remind volunteers on proper Kettle handling and duties as required
- Supervise, support, and assign Kettle Volunteers throughout the Campaign
- Participate in the recruitment of new volunteers
- Visit locations during shift changes and intermittently
- Communicate daily with ATL partner for effective transition
- Ensure timesheets and mileage reports are submitted accurately and timely on a weekly basis
- Remain at the Kettle for the full shift until relieved, ensuring security of donations received
- Respond to questions from potential donors regarding Salvation Army ministries and programs
- Collect donations and petty cash and ensure donations are always kept secure
- Perform other work-related duties as assigned
Requirements
What you’ll need- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
- Some high school coursework; completion of high school is an asset
- One year of related experience or working in customer service
- Valid driver’s license and a reliable vehicle required
- Excellent communication and interpersonal skills
- Able to lift 9 to 12 kgs (20–25 lbs)
- Strong customer service skills; enjoy liaising and working with people of all ages and abilities
- Willingness to be flexible and work well under pressure with daily timelines and changing priorities
- Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information
Benefits
Comp & perks- Reasonable accommodation upon request