The Samaritans on Cape Cod and the Islands

Customer Support

• Answer incoming crisis and emotional support calls from individuals in need
• Provide compassionate, non-judgmental listening and emotional support
• Assess caller needs and follow established crisis intervention protocols
• Accurately document call interactions in the organization's call management system
• Maintain strict confidentiality and professionalism
• Meet quality and performance standards related to crisis line operations
• Participate in required training, coaching, and staff meetings as scheduled
• Collaborate with supervisors and team members to ensure continuity of care and service excellence
• Support the organization's mission of suicide prevention and emotional support

Explore Crisis Line Customer Service at The Samaritans on Cape Cod and…. Review requirements and application details.

Crisis Line Customer Service

Explore Crisis Line Customer Service, Th-Su 3pm - 7pm ET at The Samaritans on Cape Cod and…. Review requirements and application details.

Crisis Line Customer Service, Th-Su 3pm - 7pm ET

Explore Crisis Line Customer Service, M-W 11pm - 5am ET at The Samaritans on Cape Cod and…. Review requirements and application details.