Product Solution Specialist

The SSI Group

. Lead product solution selling through tailored demonstrations and discussions connecting SSI capabilities to client workflows, operational priorities, and business value .

Posted 10/22/2026full-timeRemote • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle technology and solution consulting, with a strong ability to lead client discovery, facilitate solution discussions, and translate complex workflows into actionable recommendations. Proficient in managing product demonstrations and supporting product launches while maintaining accurate solution content and client insights.

Highest-signal resume keywords

Healthcare Revenue Cycle TechnologySolution ConsultingClient DiscoveryProduct DemonstrationsSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare Revenue Cycle WorkflowsEHR SystemsPractice Management SystemsClaims ManagementRemittance ProcessingPrior AuthorizationSolution DocumentationWorkflow MappingRFP SupportSolution Validation

Soft Skills

Strong CommunicationOrganizationIndependent JudgmentFollow-ThroughFacilitation

Tools & Technologies

SalesforceAha!PowerPointDocumentation ToolsDemonstration Environments

Industry Keywords

Healthcare InteroperabilityClient SuccessProduct LaunchesSolution ReadinessCompetitive Intelligence

About the role

Key responsibilities & impact

Lead product solution selling through tailored demonstrations and discussions connecting SSI capabilities to client workflows, operational priorities, and business value
Develop solution narratives and value cases using validated evidence and client inputs
Manage demo and solution presentation requests in Salesforce or the designated tracking system
Own solution content accuracy in proposals, RFPs, and RFIs; validate technical answers and escalate requests requiring new development
Lead discovery with prospects and existing clients to understand revenue cycle workflows, operational challenges, technology environments, and desired outcomes
Translate discovery findings into use cases, workflow maps, solution recommendations, assumptions, dependencies, and measurable success criteria
Evaluate solution fit with Product Managers, Solution Managers, and technical teams; identify capability gaps and integration requirements
Stay current on assigned product releases, capabilities, workflows, limitations, integration requirements, roadmaps, and approved messaging
Capture recurring client needs, objections, competitive findings, and win/loss insights for Product Managers
Maintain Aha! records and reporting for solution activities, client insights, and release readiness
Support product release planning and launches, including solution readiness, demonstration updates, enablement needs, and launch activities
Maintain demonstration scenarios, solution playbooks, discovery guides, workflow diagrams, capability references, competitive intelligence, and battle cards
Create and tailor PowerPoint presentations for prospect and client discussions, executive briefings, demonstrations, sales enablement, and launches
Work with Marketing to create and update sales literature, training decks, presentations, collateral, case studies, and launch content
Train Sales and client-facing teams on solution fit, discovery questions, value messaging, workflow dependencies, and new capabilities
Coordinate solution validation with Product, Engineering, Implementation, and Client Success
Provide documented handoffs covering workflows, solution scope, client expectations, assumptions, dependencies, and unresolved items
Gather post-sale and adoption feedback and track follow-up actions through resolution
Perform other duties as needed

Requirements

What you’ll need

Minimum high school diploma or GED
Minimum five years of relevant experience in healthcare revenue cycle technology, solution consulting, product solutions, or a closely related field, including client discovery and product demonstrations
Experience with provider workflows, EHR or practice management systems, and healthcare interoperability preferred
Familiarity with claims, remittance, attachments, eligibility, or prior authorization relevant to assigned solutions desirable
Experience supporting RFPs, documenting solution requirements, enabling client-facing teams, or participating in product launches preferred
Strong knowledge of healthcare revenue cycle workflows
Ability to lead discovery, facilitate solution discussions, demonstrate products, and communicate with executive, operational, and technical audiences
Ability to translate complex workflows into clear documentation, recommendations, and business value
Strong communication, organization, independent judgment, and follow-through
Proficiency with Aha!, Salesforce, PowerPoint, documentation tools, and demonstration environments
Ability to learn assigned SSI solutions, roadmaps, and release plans in depth
Must be able to see clearly with or without corrective lenses and hear clearly with or without aids
Must be able to use hands, fingers and wrists repetitively using a computer keyboard and other office equipment
Must be proficient in speaking, reading, and writing English
Must be able to travel by automobile and airplane up to 25%
Background check and drug test required

Benefits

Comp & perks

Ability to work remotely or virtually
Equivalent relevant experience may be considered in place of a preferred bachelor’s degree
Accommodation requests supported for fulfilling essential job functions