Account Manager – Group Benefits

The Standard

. Develop and manage primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution, and meeting customer expectations .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $76,250 - $129,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in group insurance account management, focusing on client relationship development, negotiation, and strategic renewal processes. Proficient in facilitating enrollment and managing administrative tasks to support business growth and client retention.

Highest-signal resume keywords

Group Insurance Account ManagementClient Relationship DevelopmentNegotiation SkillsLife and Disability Insurance LicenseEnrollment Process Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisContract ReviewUnderwriting Data GatheringRate NegotiationPlan Improvement Recommendations

Soft Skills

Responsive CommunicationProblem ResolutionProfessional Negotiation

Certifications & Qualifications

Life and Disability Insurance License

Industry Keywords

National AccountsRegional AccountsClient RetentionAccount Management StrategyFace-to-Face Meetings

About the role

Key responsibilities & impact

Develop and manage primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution, and meeting customer expectations
Liaise between home office departments and customers to initiate plan improvements and resolve administrative inconsistencies
Organize face-to-face pre-renewal visits to present claims analyses, review contract adequacy, recommend coverage or contractual changes, and manage amendments
Partner with sales representatives and underwriters to monitor renewal activity and prepare customized renewal strategies
Gather underwriting data, review claims experience, justify renewals, and recommend changes
Negotiate rates, contract provisions, and administrative issues with Regional or National Accounts
Identify and promote additional lines of coverage or plan improvements
Request and review in-force proposal requests and present proposals to brokers and policyholders
Support acquisition, submission, and implementation of National Accounts and Regional Accounts cases over 500 lives
Lead submission, setup, and installation of assigned new groups and support new administrators at in-force accounts
Facilitate enrollment processes, including preparing materials, conducting enrollment meetings, and attending benefit fairs
Support business growth, profitability, and client retention through account management strategy

Requirements

What you’ll need

Bachelor’s Degree
5+ years of experience in group insurance account management in the 2500+ lives space
Life and Disability insurance license for all states within the office’s assigned territory
Personal automobile available for business use with adequate insurance
Safe driving record
Ability to travel within territory for face-to-face client and broker meetings when requested
Must reside in one of the listed states: New Jersey, Pennsylvania, Delaware, Connecticut, Vermont, or Massachusetts
Successful completion of criminal background investigation and employment, education, and licensing verification
Must be bondable