Collections Specialist

The Suddath Companies

. Manage business-to-business customer collections .

Posted 9/15/2026full-timeCoppell • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing business-to-business customer collections, including monitoring account balances, preparing aging reports, and processing payments. Proficient in Microsoft Office Suite and capable of effective communication and problem-solving in a team environment.

Highest-signal resume keywords

Accounts Receivable ManagementCustomer CollectionsMicrosoft ExcelCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableBillingData EntryPayment ProcessingAging ReportsBasic AlgebraGeometry

Soft Skills

OrganizationFlexibilityPatienceTime ManagementTeam Collaboration

Tools & Technologies

Microsoft Office SuiteHRISMove Management SoftwareTimekeeping Software

Industry Keywords

Customer AccountsPayment ProcessingDispute ResolutionCash Flow Management

About the role

Key responsibilities & impact

Manage business-to-business customer collections
Monitor account balances and prepare aging reports
Follow up on overdue customer accounts
Process credit card payment requests for assigned accounts
Respond to client inquiries regarding account information
Maintain up-to-date customer records
Collaborate with sales, coordination, and billing teams to resolve disputes or discrepancies
Support accurate and timely payment processing and efficient cash flow
Work independently and follow escalation procedures as needed
Perform collection activities accurately and professionally
Prepare and maintain monthly aging reports for assigned customer accounts

Requirements

What you’ll need

High school diploma required
A minimum of one year in Billing and/or 3 years of Accounts Receivable/Collections is required
Intermediate working knowledge of Microsoft Excel, Outlook, Word and other MS Office products
Ability to work in a team environment and demonstrate flexibility and patience
Excellent organization, communication and problem-solving skills
Ability to multi-task and manage time effectively
Ability to sufficiently read, speak, and write English
Ability to operate standard office equipment and perform data entry and typing functions
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports
Ability to speak effectively before groups of customers or employees
Ability to calculate figures and amounts and apply basic algebra and geometry
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions
Strong knowledge of Microsoft Office Suite
Ability to learn and effectively use move management, accounting/billing, HRIS, timekeeping and other job-related software applications
Ability to prioritize, re-prioritize, multi-task, organize workflow, meet deadlines, and manage daily responsibilities
No certificates, licenses, or registrations required
Ability to occasionally lift and/or move up to 10 pounds

Benefits

Comp & perks

A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees
Biweekly pay for salaried employees
Paid Time Off (PTO)
Paid company holidays
Tuition reimbursement plan
Education and development opportunities