Operations Assistant

The Sutton Trust

. Support the Finance & Operations team covering Finance, Human Resources, IT and Business Operations .

Posted 9/17/2026full-timeLondon • United KingdomMid-LevelSenior💰 £31,700 - £32,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and problem-solving skills while providing responsive administrative support across Finance, Human Resources, IT, and Business Operations. Capable of maintaining effective processes, ensuring compliance, and supporting wellbeing initiatives within a collaborative team environment.

Highest-signal resume keywords

Office AdministrationHealth and Safety ComplianceProject ManagementVerbal and Written CommunicationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office AdministrationProject ManagementHealth and Safety ComplianceGDPR KnowledgeBudget Management

Soft Skills

Organizational SkillsProblem-Solving SkillsFlexibilityAttention to DetailTeam Collaboration

Tools & Technologies

IT Equipment ManagementOffice Supplies OrderingTelephone and Email Communication

Certifications & Qualifications

DBS Check

Industry Keywords

Education SectorNot-for-Profit SectorWorkplace Confidentiality

About the role

Key responsibilities & impact

Support the Finance & Operations team covering Finance, Human Resources, IT and Business Operations
Support administrative activities that facilitate the smooth running of the Trust
Organise people, information and other resources
Provide practical and responsive support to colleagues
Maintain effective processes and contribute to ongoing operational improvements
Report to the Senior Operations Officer
Lead day-to-day Health and Safety, including compliance monitoring, documentation, regular reviews and staff training
Act as First Aider and Fire Warden after provided training
Support wellbeing activities and initiatives
Provide a responsive service for external and internal telephone, email and mail enquiries
Order stationery, office supplies and IT equipment within budget
Maintain the general upkeep of office premises
Manage visitors, access, post and general office administration
Manage outsourced office provider relationships and monitor service levels and performance
Support sourcing or renewals and manage the relationship with Millbank Tower building management
Support general office projects
Lead on office and IT equipment with line manager support
Provide administrative support for IT projects
Support new starter and leaver operational processes
Support centrally organised team activities
Provide ad hoc support with GDPR queries
Perform other duties as necessary

Requirements

What you’ll need

Excellent verbal and written communication and strong interpersonal skills
Strong organisational and problem-solving skills, with the ability to multitask
Flexible and adaptable approach, with the ability to prioritise tasks and work to deadlines
Good understanding of workplace confidentiality
Sympathetic to the aims of the Trust and its mission to address educational disadvantage
Excellent attention to detail
Ability to work collaboratively as part of a team and independently with a high degree of initiative
Personable, flexible and discreet; able to fit into a small team
Eligible to work in the UK
Experience of office administration/coordination is advantageous but not required
Experience of managing a range of different projects is advantageous but not required
Experience of working in the education or not-for-profit sector is advantageous but not required
DBS check may be required
Must be able to work from the London office at least 2 days per week
Standard working hours are 9am to 5pm, Monday to Friday, with occasional weekday evening and weekend events/meetings
The employer is not a licensed visa sponsor

Benefits

Comp & perks

27 days annual leave per annum plus bank holidays
Contributory pension scheme with a 7% employer pension contribution
Enhanced maternity, paternity/partner, adoption, shared parental leave pay and carer's leave
Flexible Working Policy
2 paid mental health/self-care days
Annual wellbeing workshops
Confidential Employee Assistance Programme
Cycle to work scheme
Life assurance cover
Season ticket loans
Free tea, coffee, fruit and lunch when working from the office
Home working option for up to 60% of the time, subject to line manager approval
Training provided for First Aider and Fire Warden responsibilities
Part-time four-day arrangement considered