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Senior Programmes Officer – Employability
The Sutton Trust. Coordinate effective delivery of in-person and virtual work experience and employer engagement for Pathways to Banking & Finance and Access Apprenticeships in Banking & Finance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong programme organisation and delivery capabilities, with a focus on stakeholder engagement and relationship management within the not-for-profit and education sectors. Proficient in using CRM systems like Salesforce and adept at monitoring, evaluation, and reporting.
Highest-signal resume keywords
Programme OrganisationStakeholder EngagementSalesforce CRM ExperienceMonitoring And EvaluationInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programme DeliveryLogistics PlanningData AnalysisReportingAdministration
Soft Skills
Interpersonal SkillsProblem SolvingAttention To DetailVerbal CommunicationWritten Communication
Tools & Technologies
Salesforce CRMSutton Trust Online Platform
Certifications & Qualifications
DBS Check
Industry Keywords
Not-For-ProfitEducation SectorEmployer EngagementPartnership DevelopmentGDPR Compliance
About the role
Key responsibilities & impact- Coordinate effective delivery of in-person and virtual work experience and employer engagement for Pathways to Banking & Finance and Access Apprenticeships in Banking & Finance
- Liaise with employers, universities and Sutton Trust colleagues to match students with relevant employer engagement activities
- Follow up with students regarding unexpected absences or non-attendance at work experience placements
- Work with employer partners to promote volunteering opportunities at programme events
- Support management and stewardship of placement providers and funders, serving as a key programme contact for employers
- Support development of new partnerships with prospective employer supporters
- Review student and employer engagement data and feedback, and create and share reports with employers and funders
- Manage delivery of in-person events, including programme launches and insight days
- Ensure Data Sharing Agreements are in place before sending student information to employers
- Represent the Trust at external events to build and steward employer partnerships
- Assist with the Trust's Salesforce CRM and Sutton Trust Online platform
- Manage student queries and relevant email inboxes, and answer calls when needed
- Support GDPR, safeguarding and fundraising-related responsibilities
Requirements
What you’ll need- Experience in programme organisation and delivery, including planning, administration and logistics
- Excellent interpersonal skills and ability to represent the Sutton Trust in a range of settings
- Experience engaging with young people
- Ability to build and maintain relationships with diverse stakeholder groups
- Some experience working with CRM systems, such as Salesforce
- Experience partnering with corporate organisations and/or universities
- Experience in monitoring and evaluation, reporting, and administration
- Experience working within or understanding of the not-for-profit and/or education sector
- Sympathetic to the aims and mission of the Sutton Trust
- Excellent attention to detail
- Initiative and ability to problem solve in a fast-paced environment
- Excellent verbal and written communication and strong analytical skills
- Eligible to work in the UK
- A DBS check may be required
Benefits
Comp & perks- 27 days annual leave plus bank holidays
- Contributory pension scheme with a 7% employer pension contribution
- Enhanced maternity, paternity/partner, adoption, shared parental leave pay and carer's leave
- Flexible working policy; minimum 2 office days per week and home working up to 60% of the time with line manager approval
- 2 paid mental health/self-care days
- Annual wellbeing workshops
- Confidential Employee Assistance Programme
- Cycle to work scheme
- Life assurance cover
- Season ticket loans
- Free tea, coffee, fruit and lunch when working from the office