Backroom Processor

The TJX Companies, Inc.

. Deliver a highly satisfied customer experience through engaging and interacting with customers .

Posted 10/17/2026part-timeNicholasville • Kentucky • United StatesMid-LevelSenior💰 $13 - $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to maintain a clean and organized store environment while adhering to operational standards. Capable of promoting credit and loyalty programs and supporting a positive store culture through effective communication and teamwork.

Highest-signal resume keywords

Customer Service SkillsStrong Communication SkillsOrganizational SkillsAttention to DetailRetail Customer Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

FlexibilityMultitaskingAbility to Respond to ChangesTeamworkConstructive Feedback

Industry Keywords

Customer Experience PrinciplesOperational StandardsMerchandising ProceduresLoss Prevention StandardsSafety AwarenessStore RecoveryShrink Reduction Goals

About the role

Key responsibilities & impact

Deliver a highly satisfied customer experience through engaging and interacting with customers
Embody customer experience principles and philosophy
Maintain a clean and organized store environment
Adhere to operational, merchandise, and loss prevention standards
Work across multiple store areas as needed to support business needs
Model established customer experience practices with internal and external customers
Support a positive store culture through honesty, integrity, and respect
Accurately ring customer purchases and returns and count change according to procedures
Promote credit and loyalty programs
Maintain merchandising standards and follow established merchandising procedures
Accurately process and prepare merchandise for the sales floor
Initiate and participate in store recovery throughout the day
Maintain organizational, cleanliness, and recovery standards for the sales floor and entire store
Provide and accept recognition and constructive feedback
Adhere to labor laws, policies, and procedures
Support store shrink reduction goals and programs
Participate in safety awareness and maintain a safe environment
Perform other duties as assigned

Requirements

What you’ll need

Excellent customer service skills
Flexible schedule availability to support business needs
Strong communication and organizational skills
Attention to detail
Ability to multitask
Ability to respond appropriately to changes in direction or unexpected situations
Ability to lift heavy objects with or without reasonable accommodation
Ability to work effectively with peers and supervisors
Retail customer experience preferred

Benefits

Comp & perks

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefits
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (for those meeting service or hours requirements)
Medical, dental, and vision insurance (for those meeting service or hours requirements)
Health savings account (HSA)
Health care flexible spending account (FSA)
Life insurance
Short- and long-term disability insurance
Paid parental leave
Paid holidays, vacation, and sick leave
Auto and home insurance discounts
Scholarship program
Adoption assistance
Supportive work environment
Competitive salary and benefits package
Reasonable accommodations for qualified individuals with disabilities