Loss Prevention Associate II

The TJX Companies, Inc.

. Support the District Loss Prevention Manager and Store Management .

Posted 10/13/2026full-timeNorfolk • Virginia • United StatesJuniorMid-Level💰 $14 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while exercising sound judgment in loss prevention activities. Capable of maintaining a professional presence and effectively managing time and workload in a retail environment.

Highest-signal resume keywords

Loss Prevention SupportCustomer ServiceIncident DocumentationDecision MakingRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Incident DocumentationEmergency Response Guide ReviewBody Worn Camera Operation

Soft Skills

Verbal CommunicationWritten CommunicationSound JudgmentInitiativeTime Management

Tools & Technologies

AIIM Case ManagementCompany-Issued Radio

Industry Keywords

Loss PreventionRetailCustomer ExperienceSafety Procedures

About the role

Key responsibilities & impact

Support the District Loss Prevention Manager and Store Management
Execute core loss prevention responsibilities as a visual deterrent to prevent potential loss/dishonesty
Wear a body worn camera and complete Company-approved uniform
Support a positive customer shopping experience and maintain strong partnerships with store teams and loss prevention
Exercise sound judgment to ensure personal safety, others’ safety, and protection of the Company brand
Maintain a proper and professional stance in the designated area at the front of the store
Review and understand the Store Emergency Response Guide
Greet customers appropriately with courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer assistance requests by referring customers to store management or customer service via Company-issued radio
Observe and report suspicious behavior or critical incidents to loss prevention or store management
Perform a closing safety sweep with a member of management
Adhere to Company policies and procedures
Document required incidents in AIIM Case Management
Perform other duties as assigned

Requirements

What you’ll need

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Ability to prioritize and organize workload and manage time effectively
Able to stand for long periods of time
0–2 years retail or security experience

Benefits

Comp & perks

Associate discount
EAP
Smoking cessation
Bereavement benefits
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (for those meeting service or hours requirements)
Medical, dental, and vision insurance (for those meeting service or hours requirements)
HSA (for those meeting service or hours requirements)
Health care FSA (for those meeting service or hours requirements)
Life insurance (for those meeting service or hours requirements)
Short/long term disability (for those meeting service or hours requirements)
Paid parental leave (for those meeting service or hours requirements)
Paid holidays, vacation, and sick leave (for those meeting service or hours requirements)
Auto/home insurance discounts (for those meeting service or hours requirements)
Scholarship program (for those meeting service or hours requirements)
Adoption assistance (for those meeting service or hours requirements)
Open door policy and supportive work environment
Reasonable accommodations for qualified individuals with disabilities