Loss Prevention Detective

The TJX Companies, Inc.

. Complete daily tasks required for Store Loss Prevention and safety programs .

Posted 10/19/2026full-timeConcord • California • United StatesJuniorMid-Level💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills to identify and resolve theft while maintaining a safe and secure store environment. Exhibits excellent communication and interpersonal abilities to foster positive relationships with store management and associates.

Highest-signal resume keywords

Investigative SkillsAnalytical SkillsCommunication SkillsRetail ExperienceTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationSound JudgmentAbility to Work FlexiblyAbility to Work with PeersAbility to Respond to Changes

Tools & Technologies

Basic Computer Skills

Industry Keywords

Store Loss PreventionShrink ReductionSafety ProgramsApprehension ProceduresTheft InvestigationCustomer ServiceLabor LawsConfidentialitySurveillanceShoplifter Guidelines

About the role

Key responsibilities & impact

Complete daily tasks required for Store Loss Prevention and safety programs
Maintain positive relationships with Store Management
Conduct apprehensions within established policies and guidelines
Communicate with store Associates on damage and shrink initiatives
Identify and resolve internal and external theft
Adhere to established shoplifter guidelines and policies
Provide timely, courteous, and knowledgeable customer service
Promote a culture of honesty and integrity and maintain confidentiality
Observe, apprehend, and/or deter acts of dishonesty from outside sources
Participate in investigations and surveillance as assigned
Ensure apprehensions are consistent with store theft activity
Complete and distribute paperwork accurately and timely
Maintain evidence and participate professionally in legal activities as needed, including police calls
Coordinate shrink-related activities with Store Management
Adhere to labor laws, policies, and procedures
Support store shrink-reduction goals and programs
Encourage Associate use of shrink-reduction resources
Promote safety awareness and support a safe environment

Requirements

What you’ll need

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative/analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Ability to work effectively with peers and supervisors
Ability to work a flexible schedule to support business needs
0–2 years of retail or security experience

Benefits

Comp & perks

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (service or hours requirements apply)
Medical, dental, and vision insurance (service or hours requirements apply)
HSA (service or hours requirements apply)
Health care FSA (service or hours requirements apply)
Life insurance (service or hours requirements apply)
Short-term and long-term disability (service or hours requirements apply)
Paid parental leave (service or hours requirements apply)
Paid holidays, vacation, and sick leave (service or hours requirements apply)
Auto/home insurance discounts (service or hours requirements apply)
Scholarship program (service or hours requirements apply)
Adoption assistance (service or hours requirements apply)
Open door policy and supportive work environment
Competitive salary and benefits package
Reasonable accommodations for qualified individuals with disabilities