Manager, Distribution Services Training and Operations

The TJX Companies, Inc.

. Develop and execute network-wide learning and development strategies supporting Distribution Services business objectives .

Posted 10/26/2026full-timeUnited StatesMid-LevelSenior💰 $117,000 - $152,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing learning and development strategies, with a strong focus on leadership development, training program design, and performance management. Proven ability to influence and collaborate across organizational levels while managing multi-site training initiatives.

Highest-signal resume keywords

Leadership DevelopmentTraining Program DesignProject ManagementAdult Learning TechniquesPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum PlanningTraining EvaluationInstructional DesignTalent DevelopmentSuccession Planning

Soft Skills

CoachingCollaborationCommunicationInfluencingOrganizational Skills

Tools & Technologies

Microsoft Office 365Learning Management Systems

Industry Keywords

Distribution ServicesLogisticsSupply ChainManufacturingLarge-Scale Operations

About the role

Key responsibilities & impact

Develop and execute network-wide learning and development strategies supporting Distribution Services business objectives
Partner with Distribution Center leadership teams to identify training needs across all organizational levels
Collaborate with Home Office Learning & Development, MarMaxx, Digital, Industrial Engineering, and other business partners to design and implement learning solutions
Support development and deployment of leadership development, technical, operational, and professional skills training programs
Lead and develop Training Managers, Training Specialists, and Supervisors across the U.S.
Provide coaching, guidance, and performance management to direct reports
Drive talent development, succession planning, and team effectiveness
Support hiring, onboarding, performance management, and employee relations activities
Design, prioritize, schedule, and implement training programs
Serve as Program Lead for the Distribution Services Internship Program
Coordinate logistics and execution of large-scale training initiatives across multiple locations
Ensure compliance with Learning & Development curriculum standards and organizational learning objectives
Manage curriculum planning, quarterly scheduling, and program deployment
Develop assessment and evaluation processes to measure training effectiveness and business impact
Provide insights and recommendations to Distribution Center leadership regarding associate development and training outcomes
Lead and support network-wide training-related projects and initiatives
Serve as Co-Sponsor of the Network Shrink Committee
Drive continuous improvement using feedback, performance metrics, and operational needs

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
5+ years of experience in a supervisory role
Minimum of 2 years of management experience leading teams
Minimum of 2 years of experience facilitating training programs and applying adult learning techniques
Strong leadership and people management skills
Exceptional verbal, written, and presentation skills
Demonstrated ability to influence and collaborate across multiple levels of an organization
Strong planning, organization, and project management capabilities
Proficiency with Microsoft Office 365 and other business technologies
Experience supporting distribution, logistics, supply chain, manufacturing, or large-scale operations environments
Knowledge of adult learning principles, instructional design, training evaluation, and leadership development practices
Experience managing multi-site or network-wide training initiatives
Proven success leading complex projects and cross-functional partnerships

Benefits

Comp & perks

Associate discount
401(k) match
Medical, dental, and vision insurance
HSA
Health care FSA
Life insurance
Short-term and long-term disability
Paid holidays, vacation, sick, bereavement, and parental leave
Employee assistance program (EAP)
Incentive programs
Auto/home insurance discounts
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care and cell phone discounts
Pet insurance and legal insurance
Credit union
Referral bonuses
Annual incentive
Long-term incentives
Open door policy and supportive work environment
Competitive salary and benefits package
Reasonable accommodations for qualified individuals with disabilities