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The TJX Companies, Inc.

Markdown Associate

The TJX Companies, Inc.

. Deliver a highly satisfied customer experience through engaging and interacting with customers .

Posted 10/3/2026part-timeLanghorne • Pennsylvania • United StatesJuniorMid-Level💰 $14 - $14 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to maintain a clean and organized store environment while adhering to operational standards. Capable of effectively communicating and collaborating with team members to support a positive store culture and achieve business goals.

Highest-signal resume keywords
Customer Service SkillsCommunication SkillsOrganizational SkillsRetail Customer ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Multi-TaskingFlexibilityTeam CollaborationConstructive Feedback Acceptance
Industry Keywords
Operational StandardsMerchandising ProceduresLoss PreventionStore RecoverySafety AwarenessLabor LawsShrink Reduction

About the role

Key responsibilities & impact
  • Deliver a highly satisfied customer experience through engaging and interacting with customers
  • Maintain a clean and organized store environment
  • Adhere to operational, merchandise, and loss prevention standards
  • Work across multiple store areas as needed to support business needs
  • Role-model customer experience practices with internal and external customers
  • Support a positive store culture through honesty, integrity, and respect
  • Accurately ring customer purchases and returns and count change
  • Promote credit and loyalty programs
  • Maintain merchandising philosophy, procedures, and standards
  • Process and prepare merchandise for the sales floor
  • Initiate and participate in store recovery
  • Maintain sales floor organization, cleanliness, and recovery standards
  • Provide and accept recognition and constructive feedback
  • Adhere to labor laws, policies, and procedures
  • Support store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
  • Perform other duties as assigned

Requirements

What you’ll need
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits

Comp & perks
  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement benefits
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match (for those meeting service or hours requirements)
  • Medical, dental, and vision insurance (for those meeting service or hours requirements)
  • HSA (for those meeting service or hours requirements)
  • Health care FSA (for those meeting service or hours requirements)
  • Life insurance (for those meeting service or hours requirements)
  • Short-term and long-term disability (for those meeting service or hours requirements)
  • Paid parental leave (for those meeting service or hours requirements)
  • Paid holidays, vacation, and sick leave (for those meeting service or hours requirements)
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Supportive work environment
  • Reasonable accommodations for qualified individuals with disabilities