Retail Loss Prevention Associate

The TJX Companies, Inc.

. Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention .

Posted 11/5/2026full-timeSterling • Virginia • United StatesJuniorMid-Level💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while maintaining a safe and secure shopping environment. Engages effectively with customers and store teams to support shrink reduction initiatives and operational procedures.

Highest-signal resume keywords

Customer EngagementShrink ReductionCommunication SkillsRetail ExperienceLoss Prevention

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsGood JudgmentAbility to Work FlexiblyAbility to Respond to ChangesAbility to Work Effectively with Peers

Industry Keywords

Operational ProceduresCustomer Service GuidelinesTheft DeterrenceSafety AwarenessLabor Laws

About the role

Key responsibilities & impact

Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention
Understand operational procedures and deter acts of dishonesty within established customer service guidelines
Provide timely, courteous, and knowledgeable service to customers
Engage customers to provide support and create a positive shopping environment
Deter theft through customer engagement and a professional, knowledgeable presence
Observe accurate checkout procedures for customers and Associates
Communicate shrink-related concerns to Store Management and Loss Prevention
Maintain partnerships with Store Management and Loss Prevention to accomplish assignments and goals
Coordinate and complete shrink-related activities with Store Management
Support and participate in store shrink reduction goals and programs
Promote honesty, integrity, and confidentiality
Encourage Associate use of shrink reduction resources
Promote safety awareness and support a safe environment
Follow through on commitments and accomplish goals with minimum supervision
Adhere to labor laws, policies, and procedures
Perform other duties as assigned

Requirements

What you’ll need

Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Ability to work effectively with peers and supervisors
Ability to work a flexible schedule to support business needs
0–2 years of retail or security experience

Benefits

Comp & perks

Associate discount
Employee assistance program (EAP)
Smoking cessation program
Bereavement benefits
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (eligibility based on service or hours requirements)
Medical, dental, and vision insurance (eligibility based on service or hours requirements)
Health savings account (HSA)
Health care flexible spending account (FSA)
Life insurance
Short- and long-term disability
Paid parental leave
Paid holidays, vacation, and sick leave
Auto and home insurance discounts
Scholarship program
Adoption assistance
Supportive work environment
Competitive salary and benefits package
Reasonable accommodations for qualified individuals with disabilities