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Retail Loss Prevention Detective
The TJX Companies, Inc.. Complete daily tasks required for Store Loss Prevention and safety programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong investigative and analytical skills to identify and resolve theft while maintaining compliance with loss prevention policies. Provides excellent customer service and communicates effectively with store management and associates to promote safety and shrink reduction initiatives.
Highest-signal resume keywords
Investigative SkillsAnalytical SkillsCommunication SkillsRetail ExperienceLoss Prevention Procedures
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loss PreventionTheft IdentificationApprehension ProceduresEvidence MaintenanceSurveillance Participation
Soft Skills
Sound JudgmentTime ManagementFlexibilityRelationship BuildingCustomer Service
Tools & Technologies
Basic Computer Skills
Industry Keywords
RetailShrink ReductionSafety AwarenessShoplifter GuidelinesLabor Laws
About the role
Key responsibilities & impact- Complete daily tasks required for Store Loss Prevention and safety programs
- Maintain positive relationships with Store Management
- Conduct apprehensions within established policies and guidelines
- Communicate with store Associates about damage and shrink initiatives
- Identify and resolve internal and external theft
- Adhere to established shoplifter guidelines and policies
- Provide timely, courteous, and knowledgeable customer service
- Promote honesty, integrity, and confidentiality
- Observe, apprehend, and/or deter acts of dishonesty from outside sources
- Participate in investigations and surveillance as assigned
- Ensure apprehensions are consistent with store theft activity
- Complete and distribute paperwork accurately and timely
- Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
- Participate professionally in legal activities as needed, including police calls
- Coordinate and complete shrink-related activities with Store Management
- Support store shrink reduction goals and programs
- Encourage Associate use of shrink reduction resources
- Promote safety awareness and support a safe environment
Requirements
What you’ll need- Excellent communication skills and sound judgment
- Basic computer skills
- Basic time management skills
- Investigative and analytical skills
- Ability to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively with peers and supervisors
- Ability to work a flexible schedule to support business needs
- 0–2 years of retail or security experience
- Applicants with arrest or conviction records will be considered for employment
- Must comply with applicable labor laws, policies, and procedures
Benefits
Comp & perks- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation program
- Bereavement benefits
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match (service or hours requirements apply)
- Medical, dental, and vision insurance (service or hours requirements apply)
- Health Savings Account (HSA)
- Health care Flexible Spending Account (FSA)
- Life insurance
- Short-term and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick leave
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
- Open door policy and supportive work environment
- Competitive salary and benefits package
- Reasonable accommodations for qualified individuals with disabilities