Retail Merchandise Associate

The TJX Companies, Inc.

. Deliver a highly satisfied customer experience by engaging and interacting with customers .

Posted 10/25/2026part-timeNicholasville • Kentucky • United StatesJuniorMid-Level💰 $13 - $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to maintain a clean and organized store environment while adhering to operational standards. Capable of multitasking and effectively communicating with both customers and team members to support a positive store culture.

Highest-signal resume keywords

Customer Service SkillsStrong Communication SkillsOrganizational SkillsRetail Customer ExperienceAbility to Multitask

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention to DetailFlexibilityIntegrityRespectAbility to Accept Feedback

Industry Keywords

Operational StandardsMerchandising ProceduresLoss PreventionStore RecoverySafety Awareness

About the role

Key responsibilities & impact

Deliver a highly satisfied customer experience by engaging and interacting with customers
Embody customer experience principles and philosophy
Maintain a clean and organized store environment
Adhere to operational, merchandise, and loss prevention standards
Work in multiple store areas as needed to support business needs
Role-model customer experience practices with internal and external customers
Support a positive store culture through honesty, integrity, and respect
Accurately ring customer purchases and returns and count change according to operating procedures
Promote credit and loyalty programs
Maintain and uphold merchandising philosophy and procedures
Process and prepare merchandise for the sales floor
Initiate and participate in store recovery throughout the day
Maintain organizational, cleanliness, and recovery standards for the sales floor and entire store
Provide and accept recognition and constructive feedback
Adhere to labor laws, policies, and procedures
Support store shrink reduction goals and programs
Participate in safety awareness and maintain a safe environment
Perform other duties as assigned

Requirements

What you’ll need

Excellent customer service skills
Able to work a flexible schedule to support business needs
Strong communication and organizational skills with attention to detail
Capable of multitasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Applicants with arrest or conviction records will be considered for employment

Benefits

Comp & perks

Associate discount
EAP
Smoking cessation
Bereavement benefits
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (for those meeting service or hours requirements)
Medical, dental, and vision insurance (for those meeting service or hours requirements)
HSA (for those meeting service or hours requirements)
Health care FSA (for those meeting service or hours requirements)
Life insurance (for those meeting service or hours requirements)
Short-term and long-term disability (for those meeting service or hours requirements)
Paid parental leave (for those meeting service or hours requirements)
Paid holidays, vacation, and sick leave (for those meeting service or hours requirements)
Auto and home insurance discounts (for those meeting service or hours requirements)
Scholarship program (for those meeting service or hours requirements)
Adoption assistance (for those meeting service or hours requirements)
Supportive work environment
Reasonable accommodations for qualified individuals with disabilities