Senior Engineer – Global Network Operations

The TJX Companies, Inc.

. Lead strategic operational response to complex support issues and critical or high vendor CVEs .

Posted 11/10/2026full-timeMarlborough • Massachusetts • United StatesSenior💰 $94,000 - $122,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive hands-on experience in enterprise routing and switching, particularly with Cisco and Arista platforms, while leading technical support discussions and mentoring engineers. Proficient in network automation and cloud networking, with a strong understanding of network security principles in enterprise and retail environments.

Highest-signal resume keywords

Enterprise Routing And SwitchingCisco Hardware PlatformsArista EVPNFortinet SD-WANNetwork Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BGPOSPFMPLSLarge-Scale Data Center NetworksNetwork Security PrinciplesCloud NetworkingPythonAnsibleObservability PlatformsNetwork Analytics

Soft Skills

Technical LeadershipMentoringCollaborationCommunication

Tools & Technologies

FortinetCiscoMerakiAristaBluecatF5 Load-Balancer

Certifications & Qualifications

CCNPArista ACE

Industry Keywords

Global Network Operations24x7 OperationsVendor ManagementAI AdoptionProactive Monitoring

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudPythonSwitching

About the role

Key responsibilities & impact

Lead strategic operational response to complex support issues and critical or high vendor CVEs
Drive adoption of AI in network support with the TJX Network Engineering team
Guide enhancement of proactive monitoring of global network infrastructure with the TJX Network Tools Team
Provide technical leadership for the Global Network Operations team
Review new technology implementations and knowledge articles for L1 and L2 support teams
Guide deployment of upgrades across Fortinet, Cisco, Meraki, Arista, Bluecat, and F5 load-balancer platforms
Serve as a key escalation point for complex issues
Lead resolution of major network incidents
Evaluate emerging technologies with TJX Engineering Teams for Day 2 support readiness
Work with multiple vendors to deploy patches and guide upgrade decisions and processes for a 24x7 global operations team

Requirements

What you’ll need

Extensive hands-on experience supporting enterprise routing and switching, including Cisco and Arista hardware platforms
Knowledge of Arista EVPN, BGP, OSPF, MPLS, and large-scale data center networks
Strong proficiency with Fortinet SD-WAN
Working knowledge of Meraki switching and wireless, Bluecat, and F5
Broad understanding of network security principles across enterprise and retail environments
Ability to lead technical support discussions, mentor support engineers, and influence collaboration with cross-functional support teams
Excellent communication skills and ability to represent operations at a senior level
5+ years in advanced network operations engineering
Large enterprise or retail experience highly desirable
Relevant certifications such as CCNP or Arista ACE certifications preferred
Experience with cloud networking in AWS or Azure
Skills in network automation such as Python or Ansible
Familiarity with observability and network analytics platforms

Benefits

Comp & perks

Associate discount
401(k) match
Medical, dental, and vision insurance
HSA
Health care FSA
Life insurance
Short-term and long-term disability
Paid holidays, vacation, sick, bereavement, and parental leave
Employee Assistance Program (EAP)
Incentive programs for management
Auto/home insurance discounts
Tuition reimbursement
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
Annual incentive eligibility
Supportive work environment
Reasonable accommodations for qualified individuals with disabilities