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Fundraising Data Operations Associate
The Trevor Project. Manage and execute data syncs and ETL processes between the primary CRM and third-party revenue channels, ensuring data consistency and accuracy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data management and integration, particularly with CRM platforms like Salesforce, while ensuring data accuracy and consistency across systems. Proficient in data extraction and manipulation using SQL and ETL tools, with strong communication and problem-solving skills.
Highest-signal resume keywords
Salesforce AdministrationData Integration Using ETL ToolsSQL Data QueryingData Management and ReportingTechnical Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementETL ProcessesData ExtractionSQLSOQLAdvanced Excel FunctionsData IntegrityData Quality StandardsCampaign AnalysisList Generation
Soft Skills
Strong Communication SkillsAttention to DetailProblem-Solving SkillsMultitaskingCollaboration
Tools & Technologies
Salesforce NPSPRaiser’s EdgeDynamicsMulesoftZapierInformatica
Industry Keywords
CRMData SyncData ConsistencyRevenue ChannelsDonor Systems
Tech Stack
Tools & technologiesETLInformaticaSQL
About the role
Key responsibilities & impact- Manage and execute data syncs and ETL processes between the primary CRM and third-party revenue channels, ensuring data consistency and accuracy
- Develop, maintain, and execute reports and data extracts for finance, development, and marketing teams
- Support reconciliation, campaign analysis, and list generation
- Serve as the main point of contact for data requests from the advancement team and channel leaders
- Provide first-line technical troubleshooting and resolution for data integrity issues, system errors, and integration failures across donor systems
- Handle duplicate merges, regular data updates, and basic system questions
- Configure batch data into Salesforce when integration is not possible or disaggregate third-party data flows
- Administer and configure donor-facing technology platforms and internal CRM settings in partnership with development and technology teams
- Work closely with revenue teams, marketing, and content on systems support
- Maintain documentation of data flows, system integrations, reporting processes, and data quality standards
- Collaborate effectively with others
Requirements
What you’ll need- Applicants and staff must be authorized to work for any employer in the United States
- The Trevor Project will not sponsor an employment visa or work visa for this role
- Proficiency in administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics)
- Working with data querying languages or tools (e.g., SQL, SOQL, or advanced Excel/Google Sheets functions) for data extraction and manipulation
- Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica) to connect disparate systems
- Strong verbal and written communication skills in English
- Successful planning and problem-solving skills, including multitasking and working well within tight timelines
- Attention to detail and accuracy
- Commitment to fostering and maintaining an environment of belonging
Benefits
Comp & perks- Comprehensive health coverage, including plans that support various gender affirmation care needs
- Mental health resources, with access to virtual care and a variety of in and out of network options for support
- 403(b) retirement plan with a 3% employer match, vesting over three years
- Generous paid time off and company holidays to rest and recharge
- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii
- Provided technology
- Home office setup reimbursement
- Monthly internet reimbursement
- Union position represented by the Communications Workers of America CWA