The Trevor Project

Operations

• Manage and execute data syncs and ETL processes between the primary CRM and third-party revenue channels, ensuring data consistency and accuracy
• Develop, maintain, and execute reports and data extracts for finance, development, and marketing teams
• Support reconciliation, campaign analysis, and list generation
• Serve as the main point of contact for data requests from the advancement team and channel leaders
• Provide first-line technical troubleshooting and resolution for data integrity issues, system errors, and integration failures across donor systems
• Handle duplicate merges, regular data updates, and basic system questions
• Configure batch data into Salesforce when integration is not possible or disaggregate third-party data flows
• Administer and configure donor-facing technology platforms and internal CRM settings in partnership with development and technology teams
• Work closely with revenue teams, marketing, and content on systems support
• Maintain documentation of data flows, system integrations, reporting processes, and data quality standards
• Collaborate effectively with others

Fundraising Data Operations Associate