Venue Sales & Events Manager

The Trustees of Reservations

. Drive wedding, corporate, and social event sales for The Crane Estate .

Posted 9/23/2026full-timeIpswich • Massachusetts • United StatesJuniorMid-Level💰 $61,250 - $78,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in event sales and management, with a strong focus on achieving revenue goals and fostering client relationships. Proficient in logistics coordination, team collaboration, and delivering exceptional customer service in a hospitality setting.

Highest-signal resume keywords

Event ManagementSales Pipeline DevelopmentConsultative SellingClient Relationship ManagementLogistics Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event PlanningRevenue GenerationNegotiation SkillsOrganizational SkillsCatering LogisticsAudio/Visual ManagementStrategic Event LayoutMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Persuasive CommunicationInterpersonal SkillsTeam CollaborationCustomer Service OrientationPositive Demeanor

Tools & Technologies

Venue Management SystemsTripleseatCanva

Industry Keywords

HospitalityCultural InstitutionsEvent CoordinationWeddingsCorporate EventsHistoric PreservationSustainable Practices

About the role

Key responsibilities & impact

Drive wedding, corporate, and social event sales for The Crane Estate
Serve as the main point of contact for wedding and private event bookings
Respond to inquiries, conduct venue tours, answer questions, close bookings, and manage day-of coordination
Own and achieve annual booking, revenue, profitability, and utilization goals
Generate leads and promote the venue through partnerships with caterers, photographers, planners, and industry professionals
Oversee event planning, coordination, logistics, staffing, setup, execution, and post-event follow-up
Collaborate with property staff and the exclusive catering partner
Maintain the event calendar and communicate event details to stakeholders
Ensure compliance with Trustees policies, venue standards, historic preservation requirements, safety procedures, and operational expectations
Supervise setup and day-of operations, including deliveries, wedding parties, vendors, parking, and guest registration
Coordinate event closeout procedures and complete post-event evaluations
Manage client relationships throughout the sales and event lifecycle
Provide clients with expert recommendations and guidance
Create experiences that generate positive reviews, referrals, and repeat business
Collaborate across venues, share qualified leads, and support enterprise-wide revenue growth
Connect event clients and guests with Trustees experiences, memberships, programs, retail offerings, and philanthropic initiatives
Support ancillary revenue opportunities such as retail gifts
Maintain accurate records in venue management systems
Identify continuous improvement opportunities
Optimize the event calendar around programming and mission-related uses
Provide leadership and supervision to other event staff as needed
Report to the Regional Vice President, with a dotted line to the Director of Enterprise Partnerships

Requirements

What you’ll need

Demonstrated history of meeting or exceeding revenue and sales goals
Proven ability to generate new business and build a strong sales pipeline
Strong consultative selling, negotiation, and closing skills
Hospitality and service-oriented mindset
Degree from an accredited college or university, or comparable experience
5 to 9 years of sales and management experience in hospitality, preferably in cultural institutions
2+ years of self-managed experience in weddings, corporate events, and event management and coordination
Excellent organizational and event management skills
Ability to initiate, plan, prioritize, and oversee multiple events successfully
Ability to work effectively as part of a team and independently
Persuasive communication and excellent interpersonal skills
Ability to foster client and vendor relationships
Superior knowledge of event and meeting logistics, including catering, audio/visual, strategic event layout, and general event operations/management
Results- and deadline-driven, with strong ability to work independently
Positive, outgoing, and attentive demeanor; professional appearance; consistently delivers high-impact customer service
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to learn a sales and venue management program
Flexibility to adapt to a varied work schedule and event scheduling demands
Current authorization to work in the United States by the first day of employment
Satisfactory criminal background (CORI) check
Ability to stand, walk, reach, and bend for more than 50% of working hours
Ability to lift upwards of 40 pounds
Preferred: Familiarity with Tripleseat and Canva
Preferred: Past catering or venue sales experience at cultural institutions
Preferred: Understanding of sustainable practices for weddings and other events

Benefits

Comp & perks

Sick time: 15 days per year
Vacation time: 20 days per year
12 observed holidays and 3 floating holidays
Health insurance through Blue Cross Blue Shield, including fitness reimbursement and rewards for healthy habits
Short-Term and Long-Term Disability Insurance
Massachusetts Paid Family Medical Leave
Life Insurance
401k with 5% match after 1 year of employment
Employee Assistance Program with mental health support, counseling, and financial advice
Free and discounted admission and membership to more than 50 nearby museums and cultural institutions
Free entry to all Trustees properties
Discount event tickets
Discounted merchandise at stores and discounted stays at inns
Day of Wonder: one workday per year exploring a Trustees property
Day of Service: one workday per year helping with a project at a Trustees property
Flexible scheduling offered