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CRM Configurator
The University of Salford. Support the ongoing development of the University of Salford CRM system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft Dynamics 365 CRM configuration, customisation, and extensions, while effectively collaborating with stakeholders to analyze and fulfill business requirements. Maintains current knowledge of systems and supports user confidence in CRM functionalities.
Highest-signal resume keywords
Microsoft Dynamics 365 CRM ConfigurationMicrosoft Power Platform SupportBusiness Requirements AnalysisStakeholder CollaborationCRM Customisation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ConfigurationCustomisationExtensionsBusiness Requirements AnalysisSystem Knowledge
Soft Skills
CollaborationUser Support
Tools & Technologies
Microsoft Dynamics 365 CRMMicrosoft Power Platform
Industry Keywords
CRM DevelopmentStakeholder EngagementBusiness Impact Analysis
About the role
Key responsibilities & impact- Support the ongoing development of the University of Salford CRM system
- Work with operational and technical colleagues to understand requirements
- Conduct hands-on configuration, customisation and extensions of Microsoft Dynamics 365 CRM
- Lead CRM configuration and customisation with relevant stakeholders
- Manage the design and development of D365 solutions for business requirements
- Support new projects as part of the CRM roadmap
- Analyse and investigate the impact of business requirements
- Maintain up-to-date knowledge of systems used
- Help users feel confident using CRM as it develops
Requirements
What you’ll need- Study level: other qualifications at first-degree level (including professional)
- Hands-on experience with configuration, customisation and extensions of Microsoft Dynamics 365 CRM
- Experience supporting configuration within Microsoft Power Platform
- Ability to understand and analyse business requirements
- Ability to investigate the impact of business requirements
- Ability to work with operational, technical and relevant stakeholder groups
- Up-to-date knowledge of systems used
Benefits
Comp & perks- Competitive salary
- Excellent pension scheme
- 32 days leave plus bank holidays
- Additional time off at Christmas
- Opportunity to buy additional leave
- Flexible and agile working
- Comprehensive training and development opportunities
- Lifestyle benefits and discounts through the MySalford online employee portal